We were very impressed with the staff, they were vey professional and treated us with respect. We drove 180 miles to their place of business where we were going to buy a truck. They quoted us a price on the phone and it was exactly that when we bought it. They were and are a great company to buy from. They gave us a price on our trade in and they gave us a loner while they got our truck ready for us. We will recommend this company to everyone . You cannot go wrong dealing with this company and their sales people We give them a very high rating.
Had been car shopping for awhile and haggled, mislead and just out right disrespected by other dealers. I found a beautiful car at southwest drove over an hour to get there right before they closed, Hunter was who I had talked to on the phone I told them what my trade was they held to the numbers when I got there, was financed with no haggling what so ever. Even our finance guy didn't try to hard sell anything which is unheard of. I buy cars about once a year and I believe they have earned a customer for life. Extremely satisfied. Their demeanor was nothing but top notch.
Best car buying experience I have ever had. I have bought a lot of cars over the last 30 years. Southwest Ford got me the deal I wanted (and could not get done at my local dealership) , did it quickly and most importantly, took care of some issues I had with the car I purchased.
I cannot recommend them enough. Go see them.
The opportunity I had at southwest pre-owned vehicles was a great one. They led me to a great truck for a great price. The salesman that helped me was honest about everything. Thank you for a great opportunity you given me. Go holler at my salesman named Jeremy he we lead you to a great vehicle!!
They are intent on their profit - wouldn't give me what I wanted for a trade but suggested ways I could do for myself so they wouldn't have to give me more than wholesale. Sales folks were always saying this is a family owned business which implies I should trust them but that had the opposite effect on me. The more someone says I should trust them the less I do. They would not come down a penny on their car so no deal was completed.
This was my first time to purchase a vehicle with any dealership. From the moment our family walked into the door we were greeted by Drew and Lee which were very courteous and respectful. We ended up buying a vehicle from them that day and got a great deal.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
Trusted them enough to sell my 75 year mom her last new car
by Trailer#3 from DealerRater.com
December 5, 2018
Been a 3 time moritz customer for 10+ years now There service department is cheaper than independent shops & corporate shops (Firestone, pep boys, etc) plus Moritz knows my vehicle best because they only work on my brand. Did I mention that I solely trust them with my 75 year old moms automotive needs? If that doesn't sum up my love for moritz I don't know what will!!!
I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show me many amazing details. After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info. Thank you Mark for being that guy that just helps. So I bought 2.
I like my salesman Scott Avant and how he got me in the car I wanted! There were no issues and great service
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