Operating with only half power and a skeleton crew. I called without an appointment for a water pump remove and replace, the service manager took me in and gave me a loaner car thinking it would possibly take a day or two. They called back at 1000 and said it’s ready. I was amazed! That quick! These guys were Great for a department in the middle of a hurry recovery!!
Fuel efficient truck that uses Flex Fuel.
by Dbryan51 from Chapel Hill, North Carolina
January 14, 2019
The truck was great on gas while still providing the power that Ford F-150's are known for. This truck has been incredible. Also has the ability to use Flex Fuel. Oklahoma Edition as well!
Riverside Ford has my highest recommendation for purchasing a new or used vehicle. I was very pleased with my car buying process from start to finish. The staff represented the Ford company with top notch customer service and professionalism. I am pleased in every way with the vehicle I purchased as well as the buying experience.
Have truly enjoyed driving this SUV.
by Gus from Providence Forge, Va
December 20, 2018
It was a solid - well made vehicle. I enjoyed driving this on long trips. I felt save and a good vision of traffic - ahead.
I went in for a state inspection and got the inspection and a recall fixed. Now that's service.
2nd Ford Flex! I hope they never stop making them
by LeeLeeAk from Conway, AR
December 16, 2018
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
Great staff, great service, wasn’t pushy, they listened and assessed our situation and got my wife in a new car ASAP. All within out budget. A1 service Allen the way.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
My experience was a little bit different. My car broke down and I had to have it towed to Ford. I was not happy that I didn’t receive an update the next day of what was wrong with my car or what was being replaced. I dropped it off on Thursday evening (after hours) wasn’t told what was wrong or being replaced on my car till Monday. I understand it took awhile to fix because the parts needed to come in and there was no one to work on it durning the weekend. I would have liked to have an update sooner than Monday though. I was lucky that everything was covered under the warranty and I only had to pay a deductible. It definitely put us in a bind only having one vehicle. This also isn’t the first time I haven’t been updated about a process going on with my vehicle either. The last time I only went in for an oil change but my car also needed a hose replaced. I wasn’t told this till they had already started but I had things I needed to do and appointments to be at. I luckily had a friend who could come get me but an oil change appointment shouldn’t turn into more especially if the customer had no idea what was going on with the vehicle then you make them pay a deductible.
by Susan from Monongahela
January 7, 2019
Always drive a Ford ranger but recently switched up to a Ford F150. I am super happy I did. The inside us amazing and it rides as smooth as any luxury car I have ridden in. Great vehicle.
Outstanding customer service starting with first visit to inquire about factory special order of 2018 F-150 King Ranch to its arrival at Riverside Ford and subsequent purchase transaction at time of taking delivery of the new truck.
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
We stopped by this dealer just to look at and test drive the new 18 Camry XSE. Well, Toyota has made some drastic improvements over the 17 model that we liked very much so we sat down with Alex and Eddie and the deal was fantastic so we drove it home! Thank you Eddie and Alex.
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
I had Scott Norris as my salesperson.He was very knowledgeable and quick with all the paperwork.It was a pleasure to deal with them and he found me a Great car. I was in and out in about one hour...great job. I would recommend them highly. PS Free maintenance plus oil changes for as long as you own the car its a win win.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
I'm a first time car buyer, senior and have never purchased a car on my own. Mike Pecha was kind and made the dreaded chore of buying a car pleasure. He asked ME what I needed plus my price range and he "nailed it" all in one day. I needed a car immediately and he made that happen. Your dealership is fortunate to have him to represent your automobiles. Thank you.
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
I have never, and I mean never enjoyed the process of buying a car. BUT, Mike Pecha made the experience enjoyable. Not only was he knowledgeable about the car and explained everything to me a couple of times, Mike was friendly and personable.
I love the car and the attention to making sure I was happy when I left. Mike has been in touch with me several times, just making sure I didn't have questions. I know I can call, text or email Mike and he will respond within minutes.
Trent is lucky to have Mike Pecha and I am so glad he was there to serve me. I have told all my friends and I will be a loyal customer.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
I was looking to make my first ever vehicle purchase and happened to browse the lot of Trent Cadillac. The salesman, Mike Pecha, was there for me from start to finish. He was friendly, approachable, knowledgeable, great communicator, and very trusting to work with. He made the process very smooth. He was very easy to talk to and was available and reachable by phone or text at any time. He answered all my questions and put me at ease. The vehicle I purchased was a fantastic deal and I never thought I could have got it on my budget. I’m hoping to enjoy this vehicle for years to come. Also, my mom bought a Cadillac from Trent previously and was satisfied which encouraged me to consider browsing their inventory. I’m glad I did because I do not think I could have gotten as good a deal anywhere else and to have had such good customer service. I highly recommend Mike Pecha if you are interested in buying a car. Please see Mike. He will treat you with great respect. For my first car purchase I think I came out great and I know it’s because of how good Mike treated me during the entire process. If I had to buy another vehicle you can bet I would go see Mike first.
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
Overall Mike Pecha did an outstanding job with helping me picking an out a vehicle that was within my budget. He took the time out to walk me through the technology that was a part of the car. He gave the clarity that was needed for my understanding. He went above and beyond the call of being an outstanding salesman and made sure that every thing was done properly. He is a great asset to the Buick company
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
My purchasing experience was exceptional with Trent. The salesperson worked very hard to meet my needs. He was courteous and wonderful to work with. I will return to work with Mike Pecha again and send all of my friends. Thank you Trent!
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
I got introduced to mike pecha when I arrived and was my salesman from start to finish. Very professional and knowledgeable about the Duramax . Helped me configure the perfect truck. Will be a life long gmc guy from now on as long as I have the type is salesman like mike was for me. Thanks again mike and the Trent gmc family for the amazing purchase.
It grew on me
by SSandoval from Irving,Tx
January 12, 2019
Usb ports, bluetooth, 2 places to add additional car chargers. I'm a big guy and at first it was a bit tight but as I kept driving it's easy to get used to.
Mike Pecha earned the salesman of the year award in my book. I’m a single mom buying my first car on my own. I was apprehensive about what I could afford and Mike took his time walking through all scenarios with me and we found the perfect car for my family that fit my budget. I walked in nervous and left smiling and confident. Thank you Mike and Trent for being a family friendly dealership.
Reliable and Enjoyable so far
by escapedriver from Regina, SK
January 1, 2019
Bought this vehicle used about a month ago to replace a vehicle I had totalled. It is fun to drive and has lots of space and is comfortable. Looking forward to driving it as long as I can
Mike was Excellent throughout the entire car buying process. I had been going back and forth between different new and used cars for the past 4 months, and never once felt obligated or rushed to purchase a car. Mike consistently gave me different options for me to check out and would give the deals he was able to, to keep me up to date. Finally, once I found and narrowed my search down to 3 cars, Mike went well above and beyond to show the features and positives and negatives of each car, giving an honest opinion and the facts each time. I actually thought I was going to go for the 2015 Cadillac CTS, for a few thousand less, but Mike got me into the 2017 Cadillac CTS Luxury for virtually the same price! I drove away with a new, untitled Cadillac for almost 50% off! Trent Cadillac and Mike Pecha got me a crazy deal on the Cadillac that was perfect for me, and I couldn't be happier.
Stylish and well appointed sedan
by SuneelN from Grain Valley
December 27, 2018
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
Trent dealership is very fortunate to have an employee such as Mike Pecca, he is kind and caring, his professionalism makes him very easy to work with. I would recommend mike to anyone and will always purchase my cars from Trent dealership because of Mike Pecha
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
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