Used Ford cars for sale near Millersville, TN under $20,000

Went in for a brake fluid change and annual service and had a great experience! Ryan W. was incredibly kind and helpful. Great at explaining things and making sure I was aware of all of my options. They even shuttled us to a store nearby while I waited for my car. I will absolutely continue to come back here, as will the rest of my family!

This truck is bulletproof. Good ride, good handling more than adequate power, on the noisy side. A great vehicle for work or general driving. Thumbs up

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

Bought my 2016 Mustang GT used have had it exactly one year it has 45,000 miles on it, haven't had one problem it runs great and is fast! . And I'm always still getting compliments on it. It looks great, is fun to drive, and still turns heads. This is my 8th Mustang I'm a Mustang fantatic! Love them.

GREAT 1st-time experience w. E.P.! Blake was friendly, thorough, and patient. Impressed that all was as-promised on the Web.

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

The sales clerk I spoke with was an xxx hole that has not been trained in sales. If he had been a somewhat professional individual I would have purchased the car. I bought the exact same car from another dealer and am giving you the worst rating possible!

I absolutely adore my Mustang. It does require performance mode to be as fast as I would prefer. It is reliable as all h e double l, the 10 speed is fast and sounds great. 10/10 I would purchase again.

Frank was super personable and easy to work with. He knows his stuff and ensures the best experience and quality for his customers. 100% would love to work with Frank at Ruby Auto again!!

2016 is a good yr since there is limited electronic safety features. Truck has excellent ride, is quiet and gets great gas mileage with the 2.7 liter V6. My F150 has a 36 gallon tank and I've gotten over 1000 miles per fill up.

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

Under the rear seat it leaked water from the outside when driving in rainy conditions. I upgraded the stereo system and it was better for listening to music on the interstate and hi ways with the top down. I’m hoping to find another car soon.

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

its such a beautiful and fun car, I love the car for its personality. in fact I'm getting married to this car on April 8, 2025, which is also my 21st birthday. All of you are invited! it is also better than a megatron civic

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

All Employees were wonderful, but Amy Bryant has gone above and beyond to help me with certain issues she's wonderful and should be commended. Thanks

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Good people to work with. Sale person was great if you are looking for a car go to Two Rivers Ford Mt Juliet ,Tn ask for Tommy.

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

Amazing! From start to finish! Easy, quick, in and out! Autumn was absolutely wonderful! We drove overnight to pick up my EQS580 SUV. Upon arrival, everything was ready. It was painless.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Pleasant experience. Staff knowledgeable. Facilities were great. Plenty of cars to choose from. Bought new. I can?t think of anything else to put in the review.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Henry Beeler was GREAT! Not pushy at all. Felt like we’d known each other for years. Very knowledgeable. Very attentive. Listened more than he talked.

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

Love our new car, but wasn’t told the CD player didn’t work .( info was not listed anywhere ) After purchasing the car we contacted them and were told they would not fix it. So my advice is shop there, but check everything carefully and ask questions.

I bought a leftover Ford CMax Energi plug-in hybrid 6 years ago. My only regret is, that Ford discontinued making this model. I was a Mopar man all my life, but I am now a Ford man. My CMax is the most satisfying car I have ever owned, and I will keep it until I die. It's a plug -in hybrid, so I can drive 1,000 miles from Philly to Tampa without sopping to charge the battery. One or two fill-ups for gas. And it has electric everything, so it's so comfortable to drive all day. I just wish I was younger, so I could enjoy it longer.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

The Ford Fusion Hybrid Energi is a wonderful vehicle. Our “company” previously had Crown Vic’s. Ford came out with a pursuit variant of the Energi, and I was assigned to drive it. As I recall, we bought 10 of them. They were very durable. I liked the car so much, that after I retired I bought one. On a trip from Arizona to California, I can get 50 mpg. Or I can run around town in Electric mode for about 35 miles. There are 2 caveats to point out. Certain 2019 and 2020 cars are under a recall, and the trunk is very small. 2 sets of golf clubs is all that will fit. I have seen gasoline at the $7.99 level, in Needles, CA, so the hybrid aspect of this car is very helpful. I can go about 625 miles on a full tank, and a full charge.

Brian Crowder was excellent to work with. He was knowledgeable and professional. I didn’t buy the most expensive car in the lot, but he made me feel like I was purchasing a Rolls Royce. Thank you for making my car buying experience a pleasurable one!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

I have had my 2014 Fusion Titanium for 10 years, i bought it with 12K miles and now have 145K. this is the best car I have ever owned. besides regular maintenance, i have had 0 issues. Everything still works, no leaks runs great. Definately a good car.

I hate the process of buying a car, but this one was painless. It took a few trips and test drives to find the right car, but we found it for a fair price, and they gave us a fair price on our 10-year-old trade-in.

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

I returned to Car Max in Franklin, as I had questions for service re: the 2020 Jeep Wrangler I purchased a few weeks ago from this location. Justin helped me unhook a cable in order to get the top off the Jeep…. It was user error vs issue with the Jeep :). He helped me reset the oil life indicator, and popped the sun visor into proper place. He was all about service with a great attitude. This simple experience gave me an even more positive opinion of Car Max. Thanks!

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!