As soon as I went out on the lot, there was a voice asking if he could help me. Ben introduced himself to me and there was just a friendliness about him. I told him what I was looking for, they didn't have the color that I wanted. Ben wasn't an aggressive salesman. He asked me what I was wanting on my new vehicle. I told him. We went into the office and he went to searching for the kind of car that I would be interested in. He really worked very hard to find the car that I wanted. And he did just that. I have had my car for about a week and am very pleased with it. I can't say enough about how well Ben handled the transaction. This is the 4th car that we have bought from Rockdale Country Ford. They do work hard to please the customers. September 6, 2017
I will have to say Rockdale Country Ford is the place to go when you are looking for a new or used vehicle. Great customer service. I had a fabulous buying experience from them. No hassles and they helped me with what I was looking for. I would recommend this place to any one looking for a new ride!
Contacted the Dealer through their website in regards to two trucks they had on the lot. Bryan Latham contacted me back within 5 minutes and let me know that both vehicles were still on the lot. I spoke to Bryan on the phone and let him know what we were looking for and what we had for a trade and what we required on the trade. We arrived there the following morning and test drove both trucks and we purchased one of them. Was the most pleasant truck buying experience that either my wife and I have ever had. No haggling or going back and forth with numbers with a sales manager. Bryan handled everything. Paperwork was drawn up and we signed with the Brad the Finance Manager and we drove off the lot in our truck. We will be going back to buy again from Bryan and Rockdale Country Ford.
I found a used work van at this dealership and I’m very happy with the whole process of buying from this dealership. I called and they sent me the application via email. (I live in Dallas) I was approved then I put a disposit on the van. I did not haggle on the price since it was truly a good deal to begin with. Once I got to there dealership I test drive and I was out the door in 30 minutes. Everyone was nice and courteous. Professional and not pushy. They offered all the packages that I could purchase but it was not pushed on me. By far the easiest and most smooth car buying experience I’ve had at any dealership. Would recommend them to anyone and drive from Dallas if I found another vehicle they had I would want to buy. 5 stars for these guys and two thumbs up.
Great service got me in and out as promised called late and asked them to squeeze me in they were great at working with my schedule and I appreciate that. I look forward to returning for future service work.
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