My husband and I were looking for a used Ford F-350 and the dealership had one. The internet salesperson, Stu , was very responsive in answering our questions and assisting us. When we arrived to see the truck, it was ready for us to take on a test drive. All of the personnel we met were helpful and courteous. We ended up purchasing from Williamsburg Ford because they gave us a great deal. We highly recommend this dealership!
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
Great experience with Keith and him team. They went out of their way to put me in the truck that I wanted....and I am picky. Keith worked on days off and delivered the truck to my house! They really made it a walk in the park!
My wife and I purchased a Ford Explorer a little over 2 years ago making this recent purchase our second experience with Kathleena and Williamsburg Ford. Kathleena made the first experience very pleasant for a person like me who gets a little nervous when making large purchases. I can be a little hard to deal with too! My wife is a little easier going than I - Truth be told, a lot easier going. I like a good deal and feel like we got just that with both purchases. Our recent purchase is a 2018 F150, STX. I called Kathleena on a Friday and told her I was 99.99% sure I was going to get the truck I had looked at earlier in the week. The selling price was reached earlier in the week as well. My wife and I stopped by the dealership that Friday evening, went for a short test drive, and the deal was done. I purchased a spray in bed liner too (very nice)! Kathleena managed to get this done the following day (Saturday) and deliver our new truck bed liner and all that same Saturday afternoon! A big thanks to Kathleena and Williamsburg Ford for making this purchase pleasant, and quick! A tip of the hat to Ford for making this awesome looking, and well performing truck!
Great service. They took me in right on time, got it done quickly and explain what was done and what was needed for the next time. Couldn't be happier.
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