Saturday’s are the only time I have to get an oil change and I called places all over near Louisville and no one would take my vehicle. Champion Chevrolet were the only ones that took the time to take my truck in! The customer service was fantastic and the facility was neat clean and not to mention it was fun looking at their large selection of beautiful Silverado’s.
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
Hallmark Hyundai made buying a new car from a dealership an enjoyable experience. Their salesmen were not pushy, or overbearing. They answered all of my questions honestly and made me feel comfortable while shopping for a new car. While waiting for my new car to be detailed I mentioned I was getting hungry, and the salesman brought me a BBQ sandwich from where they had lunch catered that Friday. Now that's customer service! I would definitely recommend them to anyone.
I purchased a certified pre owned Infinity and had the most pleasant car buying experience of my life! The representatives were exceptionally courteous and went above and beyond in all measurable ways! I would recommend consulting with Oleg and Patrick before purchasing your next vehicle!
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
All of the staff members were so wonderful. They did not pressure us in any way. The patience that they showed us was far above board. We were treated like family and would encourage anyone looking for a car to choose this dealership. Our sales person, Jae, was precious and the business manager, Michael was the best. A special thanks to all!!
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
Robert was fantastic in all aspects of seeing that my car was repaired within only a few hours as he knew I needed my car back by the afternoon. He arranged for a person to take me to work and to pick me up to get back to the dealership to get my car. He was very personable and alleviated my fear of getting the car repaired in time.
Dave met me before 7:00 am, and got me right in for my 30,000 mile service on my Sonata. He notified me of a couple of minor recalls that I had not received notice of from Hyundai, and had me out in under two hours. He helped me get my Hyundai information corrected, so it was a good visit. I drove past another Hyundai dealer to get there, and it was worth the drive...
They had the Dodge Challenger I was looking for - right color, right extras, and right price. After only 3 1/5 hours of friendly negotiations I was able to buy the car for LESS than my offered price. The only negative was that it was represented to me that the $795 alarm system was mandatory. In fact, it was an option.
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