Showed respect for a customer by fixing car issues
by NU from Agoura,CA
October 5, 2018
Purchased a used car. It had issues before and after purchase, but the owner stepped up and sent car to his mechanic. I recommend their mechanic, CJP Auto Repair in Thousand Oaks - Justin and Chris. They thoroughly addressed my car issues and communicated their findings quickly. All were addressed and they assured me my purchase was a good one. Regan Motors, Troy, Antonio and Jimmy made a bad situation better. They paid the $170 in needed repairs and now I feel better. I would recommend them to others, but always be proactive in your purchase. Check everything in the car- lights, A/C, locks, seatbelts, brakes, wipers...before you buy.
I came in with very general requirements, most of the cars on the lot met them with only a few outside my budget. so Kevin showed me to a CUV that fit me quite well. From what I could tell after looking at the website this was best vehicle for the buck. It was in the mid range of my budget, he did not try to up-sell me on any vehicle. when it came time to close I was able to get my vehicle registered and plated in house. when I talked about that all the car was missing was cruise control he recommended a place that could install it, on further research it was indeed the best place. Over all this was the most straightforward and painless of a car purchases I ever had and would recommend it for anyone looking for a good deal on a vehicle.
The North Hills Auto mall team did a wonderful job by finding my family and i the vehicle we were really looking for and that was in the price range. We had a certain range we wanted to stay in and they got straight to the point when we arrived. They helped my family and i find the perfect fit that accommodated our needs. The sales people are truly professional and really care about your needs in a vehicle. Everybody there was great and if your looking for your next vehicle definitely don't waste your time anywhere else where they wont attend to your needs and waste your own time. We were looking for over a month and everywhere else they pressured us and didn't have anything that even came close to this dealership. Found the best vehicle for the best price. Check these guys out, you wont be disappointed!!!
This is the second car my family bought from this dealership just this year alone and for good reason. They treat you like family rather than a dollar sign. They worked very hard to find something perfect for our family and made it a very easy and enjoyable process. I can't thank Avery, Lucas, Johnny, and Chris enough for everything they did for us. We are very blessed for all you guys did. Thank you all so much!!!! Xoxo Brittany Bryant
The process was easy and quick. There was no haggling, no "let me go talk to my manager". I appreciated it after the terrible experience I had buying my last car!
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