I can always count on the JIM ELLIS team to take care of my needs. The staff are always professional and concerned about what my needs are.
by JentheHen from Breckenridge, Mi
October 7, 2018
I’ve owned other suvs so I was pleasantly surprised by how smooth and comfortable the ride is, I drove a Buick Regal before this purchase and the Acadia glides down the road, even with all thepotholes on my 50+ mile daily commute. This has also been the perfect vehicle for family trips with my 6’4’ husband and 6’6’ son. Everyone is comfortable!
This is the third time I have bought a car from MOGF and will continue to make them my first stop when ready to buy. Process was easy and they made a point to respect my time and not have me at the dealership waiting on them. Happy to recommend them.
by SteveS from Roswell, Georgia
October 1, 2018
This SUV met all my needs and hardly any problems for more than five and one half years. Highly recommended. Would buy it all over again.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
by Acadia fan from Palatine, Il
October 20, 2018
This car is an Elegant looking car. Roomy and comfortable for all passengers. I like the heated or cooling seats. You will not be disappointed!
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
Transmission problem at 69k
by Krosipko from Painesville
August 25, 2018
2 months after warranty expired AC melted and torque converter went. Very expensive to fix both. What will be next? Love the look of the truck, the ride, the 3rd row, but now feel like I should trade it in due to mechanical issues.
Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
Reliable for the most part!
by raesgamma from Slidell LA
July 14, 2018
While I have been mostly satisfied with this vehicle and I have never had any major problems with it, one thing that continually bugs me is that the voice command to call someone using their name from my contact list, doesn't work. It did when I first purchased the vehicle. I have taken it to two different dealerships to try to get it fixed and neither could find any problem. If I want to call someone, I either have to call saying the command using my cell phone or say the number. That's really a pain because I don't always know the number. The warranty is up now so I just have to deal with it.
Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Great car, great exterior style
July 9, 2018
Loved this vehicle. Had to get a new car due to a head on collision with a negligent driver. Great body and interior style. Safety features worked very well in crash.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
This is the best vehicle I've ever owned
by BrandyN from Cadiz, ky
February 7, 2018
My husband and I were looking for an upgrade and boy did we get it. This vehicle has everything Ive ever wanted in a SUV. It's just the right size. It's so comfortable and roomy. I can haul practically anything. 7 people or a trunk load of things. The safety features are amazing. There a visual on the windshield that shows your speed or any other important information. There's plenty of storage anywhere and with a family that's into their electronics there is definitely plenty of charging ports. I love the blutooth feature and hands free calling. It's just the greatest SUV ever.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Good Solid Family Vehicle
by DM from Evanston, IL
January 22, 2018
The 2013 Acadia is the perfect size from my family (and giant dog) for longer road trips. We have the rear seat entertainment system, which is a Godsend for the kids. Smooth ride, gets the job done and I like the look compared to many SUVs. Captains chairs give it was more space flexibility as well.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
Beautiful SUV with all the bells & whistles!
by Jason.Buell from Fort Thomas, Kentucky
December 3, 2017
We traded in our fully loaded 2011 Chrysler Town and Country Touring-L, in search of an SUV for our growing family. We needed a third-row SUV with low miles, a usable trunk, adequate leg room, decent features, a clean carfax, and an affordable payment. We found the 2013 GMC Acadia, and it fit like a glove!
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
Brett Mayberry helped me and he was excellent with customer service and quality. Very fast service. I will definitely recommend friends and family for service from Don Jackson.
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