Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
With me, its all about feeling comfortable with my purchase. I walked away from about 7 different dealerships in MA before going to DeLuca and talking to John Canole. He was very likable and actually had knowledge of the vehicle I was interested in. I thought this was a nice change from my prior dealership experiences. That tends to make me feel more comfortable, so thanks to him I got exactly what I wanted and I love it. Great car!
My Father came in to check out a New 2018 Chevy Silverado, and left a happy man with a guaranteed purchase and a satisfying price! The customer service from employee Ryan Hurst was amazing and every promise that was made was fulfilled. This dealership has gained the trust of our entire family and we WILL be returning in the future for our future auto needs.
This is my 3rd vehicle purchased since 2017. The sales rep NICK was professional and courteous and went above a beyond to assist me with this new purchase. He was very friendly and truthful in answering my questions about my new purchase.
Buying a new equinox???s 2019 from Saria Ech-Chergui
by Art from DealerRater.com
November 20, 2018
I bought a new car from the best sales person I???ve done deals with I have bought many of new cars but this experience was by far the best My sales person was Saria Ech-Chergui. She was the best. I recommend he to everyone she is very knowledgeable in her cars I rate her as a 10 out of 10
Thank you Nick helping me find my 2018 Chevy Equinox at an amazing deal! From the moment we walked in we were very satisfied with our experience! While Sean was great with helping our finances quickly. Definitely stop by Amesbury Chevy!
I recently went in to purchase a new SUV. I worked with Patrick and Ralph through the sale process. Both were very knowledgeable and made what can be a nerve wracking process easy and enjoyable. When it came time to sign the paperwork, Sean was great at explaining what each page was and made you feel comfortable with the process. He has a wicked sense of humor that puts you at ease. Once done, Patrick took the time to explain the ins and outside of the car and ensured I knew what was what before I left. I highly recommend them if looking for a new or used vehicle.
I would rate ten stars if I could ???????????????????????????????...
by Massey1022 from DealerRater.com
September 12, 2018
Thank you to Nick and Sean for helping us purchase our 2014 Sorento! We love the car!! Everyone at Amesbury Chevrolet was awesome!! Great experience!! Will highly recommend!!!
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