Tony was extremely helpful and knowledgable throughout the car buying process. He listened to our interests and our needs as a consumer, and worked to find vehicles that would be best for us and our lifestyle. He had an honest, flexible and relaxed approach that we truly appreciated. We highly recommend working with and buying a car through Tony at NuCar!
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
Different from other local Ford Service Departments, this one treats you like you want to be treated! Astounding to find anymore, but today I experienced it. I dreaded taking my car in for recall repair because of past experience at Liliston Ford, but Bayshore was different! Treated me with courtesy and respect, and my car was handled with care. They kept their promise on how long the repair would take. If you have been to other Ford dealerships in our area, don't think they're all the same. Bayshore proved they're different! Thank you Brett and Pat. I look forward to returning to Bayshore Ford to have my vehicles serviced in the future. It was worth the drive!
Jordan Clarius = Pleasant experience, fast, great deal
by DelawareTDI from DealerRater.com
August 23, 2018
Jordan Clarius was excellent to work with and made the entire process a breeze. He was responsive to my needs, worked out the details of the deal quickly, and knew the product inside out. I have dealt with many care sales men and women, having even sold cars myself, and Jordan is one of the best. Knowledgeable, respectful, and professional. There was no nonsense...no game of haggling (great price to begin with)...no fake interest or attention--I was treated like a real person instead of the next pay check. I will definitely be back to Jordan and Garnet in the future.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
This is my second purchase from Del and the staff were always friendly and helpful whenever I needed service. I will not hesitate to recommend dealership to family and friends. Martin was super sharing family photos and baby stories with us. Great guy!! Angel too was awesome and I commend Jim for his language skills.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
Good dealership with really good quality vehicles!
by Michael Hales from Magnolia, DE
September 19, 2018
Very good dealership. I've purchased two vehicles from them (summer 2018) and have been very pleased both times.
Check their inventory often, as you'll find there's always a good deal ($$) on a really nice vehicle.
Just picked up a 2013 maxima. Car is beautiful exactly as it was listed. The processs was as easy as it gets. Will and Josh seem like really good guys and very good at what they do. No pressure to buy and the best prices around. Buy your next car here.
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