I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
I called them first before I go there, they said they still had the car, but when I arrived, they told me the car was sold already like 5 hours ago. They didn't even check the storage when answering your phone call.
This dealership went above and beyond for my family! We drove 7 hours to buy our vehicle from an honest dealership. Trade and purchase was seamless, no gimmicks. They exceeded our expectations and it was worth the drive to get our Subaru from Southern State Automotive. Thanks Pat, Bryant, Eldwood & Chris!
this is our 4th car we have purchased from Hendrick. Additionally my son has also purchased several cars from Hendrick. Although we live in Md, your dealership, people, and service is outstanding.....not to mention excellent pricing. Our sales person, Mr. Phillip Galliera was so helpful and went out of his way to assure we received the best service possible as well as the exact car we wanted. He was outstanding and is a credit to your business.thank you very much
The Hendrick team made the car buying process so pleasant. They were knowledgeable, kind, and worked with me to get a great car within my budget. On top of it all, they have followed-up to make sure I'm happy with my purchase. I am beyond happy with my new car and with the Hendrick team. Thank you!
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