by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
Luxury at a bargain
by PKPharmD from Akron, OH
December 14, 2018
Bought CPO. The DENALI trim provides many of the safety features I consider essential for this generation of drivers (lane departure warning is a must). Smooth ride. I love the dual skyscape sunroof and light interior because it makes it feel so open. I occasionally have trouble bumping the liftgate button, but I'm still learning. Probably just a matter of preference, but I'm not crazy about the touch screen so far. Feels less safe while driving. Though, this has the heads up display, which is nice. Has remote start, but there should be an option to have it set so when the car turns on, the heated seats and steering wheel also come on. Vice versa in the winter. Overall, a great vehicle and I'm looking forward to putting hundreds of thousands of miles until it finally gives up.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience like none other. I must say that I am still looking at cars, and have not decided on which car is right for me, but I can say that I wish all cars that interest me were sold/serviced in the way that David and Metro presented the Lexus experience. I highly recommend that you visit Metro and ask for David; you won???t be disappointed.
Great Family Vehicle
by Vanman from Aiken, S.C.
October 27, 2018
I like a large vehicle and my wife likes a smaller style, so we compromised on the Acadia. It is as roomy as larger vehicles but small enough to satisfy both wants. Gets 18-20 MTG and drives smooth. The only thing it needs is just a little more power. The Denali would have had a little more power . Wish they had one when I bought the Acadia LS because of size.
Had a great experience at Classic. Spent some time upfront really finding the car we wanted. Mike Curtis went above and beyond and got us the car we the specs we wanted. Aubrey was wonderful to deal with as well and we appreciate all the effort from Classic.
A car that want to be a truck when it grows up
by CMR369 from Port Chatlotte, Florida
October 29, 2018
As an SUV "crossover" this car did not meet my needs. Interior carco space is no better than the trunk of a small car. The trim was coming loose aftr 6 months of moderate driving, and driving with a window open is absolutley dismal, as it sounds like a helicopter is next to the vehicle outside the window. I bought a vehicle with an in dash navigation system, only to find out that a substantial monthly subscription is REQUIRED for navigation to work (NO SUBSCRIPTION = NO GPS).
Dave was accommodating and very knowledgeable about the Ram line.. he answered several specific questions about the truck that other dealers couldn???t. Overall a very good experience!
by Pete and Sara from CAPE CORAL
October 6, 2018
After owning a 2010 acadia slt for 6 years we knew the quality if these vehicles. The newer body style seems of a better build quality. Even though its slightly smaller there's more passenger room than the old one. Way more power, and tons of gadgets in the denali. Favorite feature is the air conditioned seats.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 28, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
Very pleased with this car!
by 2wonders from Grand Haven, MI
August 22, 2018
The car is very comfortable with lots of extras and we get good mileage with it. The back is nice and large as we antique a lot and haul lots of goods that we purchase on our trips.
Great experience with Elyria Ford -- our salesman was knowledgeable and eager to help us find the car we wanted without being pushy. Would definitely purchase another car from him.
by Kezrms from Claremore, Ok
July 23, 2018
The 2017 Acadia is a great car. All of the bells and whistles that come on this car is truly exceptional for the price. Back up Camera, navigation, Apple Car Play, heated front seats, dual climate control, rear climate control. It rides smooth and is easy on the eye.
Buying a new car with a trade-in can be a very stressful experience and it turned out to be a smooth and transparent process with Jay Buick. My salesperson Brandon Beck was efficient, very courteous and patiently explained the featutes and options and answered all questions.
I have a very good experience with Toyota of Bedford. Everyone at the lot that I dealt with treated me like we were family. Kevin G, Vanja, and Raven all were great and I really enjoyed working with the team. I will be recommending Toyota of Bedford to all of my family and friends
This is my second time Leasing a GMC Acadia, and each time they treated me good. George Breckling was very helpful, as well as every other person that was evolved
in the process !
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