I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
Best Car that I ever had.
by Averielle from Lahaina, HI
November 14, 2018
Car is spacious, the only problem with it are the roof racks which I didn’t have,I just wish that i do have would make it look different.
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
Great Family Vehicle
by Vanman from Aiken, S.C.
October 27, 2018
I like a large vehicle and my wife likes a smaller style, so we compromised on the Acadia. It is as roomy as larger vehicles but small enough to satisfy both wants. Gets 18-20 MTG and drives smooth. The only thing it needs is just a little more power. The Denali would have had a little more power . Wish they had one when I bought the Acadia LS because of size.
Very good experienced service I love my 2016 gmc sierra
by Pete and Sara from CAPE CORAL
October 6, 2018
After owning a 2010 acadia slt for 6 years we knew the quality if these vehicles. The newer body style seems of a better build quality. Even though its slightly smaller there's more passenger room than the old one. Way more power, and tons of gadgets in the denali. Favorite feature is the air conditioned seats.
They respected my time and my interests. I would recommend them to my friends The vehicle I was looking for had already been sold. They did ask if I was interested in anything else.
A car that want to be a truck when it grows up
by CMR369 from Port Chatlotte, Florida
October 29, 2018
As an SUV "crossover" this car did not meet my needs. Interior carco space is no better than the trunk of a small car. The trim was coming loose aftr 6 months of moderate driving, and driving with a window open is absolutley dismal, as it sounds like a helicopter is next to the vehicle outside the window. I bought a vehicle with an in dash navigation system, only to find out that a substantial monthly subscription is REQUIRED for navigation to work (NO SUBSCRIPTION = NO GPS).
What a great bunch of people to work with. Chase is awesome at getting you the right car at the right price
Luxury at a bargain
by PKPharmD from Akron, OH
December 14, 2018
Bought CPO. The DENALI trim provides many of the safety features I consider essential for this generation of drivers (lane departure warning is a must). Smooth ride. I love the dual skyscape sunroof and light interior because it makes it feel so open. I occasionally have trouble bumping the liftgate button, but I'm still learning. Probably just a matter of preference, but I'm not crazy about the touch screen so far. Feels less safe while driving. Though, this has the heads up display, which is nice. Has remote start, but there should be an option to have it set so when the car turns on, the heated seats and steering wheel also come on. Vice versa in the winter. Overall, a great vehicle and I'm looking forward to putting hundreds of thousands of miles until it finally gives up.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Very pleased with this car!
by 2wonders from Grand Haven, MI
August 22, 2018
The car is very comfortable with lots of extras and we get good mileage with it. The back is nice and large as we antique a lot and haul lots of goods that we purchase on our trips.
Every time I go there it takes more time than it needs to. Next time I need to take my pillow and blanket. Oil change one hour and forty five min. People walking around not doing anything and you ask a question and they have to finish their drink first. I have been there 4 times and I always hope it gets better. I will try to find somewhere else next time. I have had surgeries that took less time.
So far so good
by Jimmy from Wichita Falls
August 19, 2018
Beautiful details and comfortable. Possibly a problem with the A/C, but warrenty should cover this. Has all the room for the twin girls. The ride is very smooth for the size car it is.
by Davis, Amy Lee/Eddie Davis from Fort Wayne ,Indiana
June 5, 2018
I always drive from fort wayne, just because this place is great. They are always nice and always have great service.
by Kezrms from Claremore, Ok
July 23, 2018
The 2017 Acadia is a great car. All of the bells and whistles that come on this car is truly exceptional for the price. Back up Camera, navigation, Apple Car Play, heated front seats, dual climate control, rear climate control. It rides smooth and is easy on the eye.
I can't say enough about Bluffton Family Ford! I found their vehicle online and reached out via the web. They responded same day. Their customer service was top notch. I never once felt pressured from any of their staff. I was in a lease with another car company and Todd from Bluffton Family Ford sat down with me for an hour (on a busy Saturday) to review my lease with me and answered questions that I had. Unfortunately we found out that I was unable to walk a way with a car that day due to my lease. Even after finding out this information, the finance manager Linda sat down with me and assisted me with available options moving forward with my lease. I was taken back by how helpful they were knowing that I wasn't leaving with a new car. To me this showed that the word 'family' isn't just a name in their title, they live it up to. I am proud to say I was able to come back after working through my lease and purchase a car from them. I'm very lucky to have worked with such great staff. Throughout this process I stayed in touch with Brett and he provided honest and quick feedback the whole time! While we are almost two hours away, I will still be referring people their way!
My service and service advisor was amazing! I would highly recommend anyone going to any of the Kelley Dealerships. Paul Coy did a terrific job of getting my vehicle done in a timely fashion and done right! His pricing was very competitive.
He went above and beyond to get us into the truck that we wanted and to get us approved for the loan when no one else was willing to do that.
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