Don Sanders is ALWAYS there for you no matter how long it has been since a car has been bought at this dealership. You can call at any time and he answers questions and gives help that many salesmen have no interest in doing. He even calls to check up on you years after a car has been bought!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute long distances for work. I did not anticipate purchasing a vehicle that particular day, I just wanted to test drive it so I can have some options. As we arrived at the dealership, we were promptly greeted by salesman Anthony Gioia. He was very understanding of the fact that we were just test driving a vehicle to narrow down our options. He asked us specific questions about what we were interested in and he showed us the Encore. I instantly fell in love with the vehicle and all its perks. Anthony was not a typical salesman. He didn't force the issue about trying to make a sale. He treated us like we had been long lost friends that were reconnecting. The entire experience was something that I didn't nor would expect from a dealership and it was so relaxing that we decided to purchase the vehicle right there on the spot. I would definately recommend going to Coggin Buick of Orange Park and asking for Anthony Gioia for all your purchasing needs. He is a great guy and treats you like family. We will definitely go back whenever my husband is ready to upgrade his truck. Tell Anthony the Mitchell's sent you to see him.
I only use Key Hyundai for any kind of service for my car, and it???s because they are the BEST. They have always taken such good care of me and my car. My car was having engine issues, and I was sure that I was going to need a rental because it would take several days to fix. Ronnie reassured me that it shouldn???t take that long and offered to pay for me to be driven to work clear over in jacksonville Beach. Sure enough, I had my car back by the end of that same day, completely fixed, and they gave me a ride to and from work so I wouldn???t need to rent a car. They were timely, on top of communication, and even vacuumed my car for me. Thank you so much guys!
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