All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Luxury at a bargain
by PKPharmD from Akron, OH
December 14, 2018
Bought CPO. The DENALI trim provides many of the safety features I consider essential for this generation of drivers (lane departure warning is a must). Smooth ride. I love the dual skyscape sunroof and light interior because it makes it feel so open. I occasionally have trouble bumping the liftgate button, but I'm still learning. Probably just a matter of preference, but I'm not crazy about the touch screen so far. Feels less safe while driving. Though, this has the heads up display, which is nice. Has remote start, but there should be an option to have it set so when the car turns on, the heated seats and steering wheel also come on. Vice versa in the winter. Overall, a great vehicle and I'm looking forward to putting hundreds of thousands of miles until it finally gives up.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A car that want to be a truck when it grows up
by CMR369 from Port Chatlotte, Florida
October 29, 2018
As an SUV "crossover" this car did not meet my needs. Interior carco space is no better than the trunk of a small car. The trim was coming loose aftr 6 months of moderate driving, and driving with a window open is absolutley dismal, as it sounds like a helicopter is next to the vehicle outside the window. I bought a vehicle with an in dash navigation system, only to find out that a substantial monthly subscription is REQUIRED for navigation to work (NO SUBSCRIPTION = NO GPS).
Had a great experience with the people I worked with, very friendly and made the process of buying my vehicle very easy. I would recommend Susan Cantrill or Scott Lamberson to anyone looking to purchase a vehicle.
Great Family Vehicle
by Vanman from Aiken, S.C.
October 27, 2018
I like a large vehicle and my wife likes a smaller style, so we compromised on the Acadia. It is as roomy as larger vehicles but small enough to satisfy both wants. Gets 18-20 MTG and drives smooth. The only thing it needs is just a little more power. The Denali would have had a little more power . Wish they had one when I bought the Acadia LS because of size.
With it being a very cold and rainy day and not knowing 100% what I wanted, the salesman was very helpful in letting me look at many different vehicles and making my final decision.
by Pete and Sara from CAPE CORAL
October 6, 2018
After owning a 2010 acadia slt for 6 years we knew the quality if these vehicles. The newer body style seems of a better build quality. Even though its slightly smaller there's more passenger room than the old one. Way more power, and tons of gadgets in the denali. Favorite feature is the air conditioned seats.
Great experience! Kelly & Alisha helped set everything up. Steve was our salesman and he did a great job answering all our questions and explaining all the options on our truck. Micaela handled all the paperwork and went over every document. Thanks to everyone at Brad Deery Motors!
So far so good
by Jimmy from Wichita Falls
August 19, 2018
Beautiful details and comfortable. Possibly a problem with the A/C, but warrenty should cover this. Has all the room for the twin girls. The ride is very smooth for the size car it is.
We live in North Carolina and travelled 1200 miles to McGrath because they had a truck in inventory which was both exactly what we wanted and priced to sell.
From the very beginning, our salesman Tyler Kious and the entire McGrath team made the process easy and painless. Upon taking delivery of our truck, we discovered that the Lane Departure Warning system was inoperative. The dealer offered to troubleshoot the problem on the spot, but due to family time constraints we had to start the long drive home before they could solve the problem.
Even long-distance, the McGrath team went above and beyond to make sure the issue was fixed properly. We would happily travel 1200 miles to purchase another vehicle from McGrath.
by Kezrms from Claremore, Ok
July 23, 2018
The 2017 Acadia is a great car. All of the bells and whistles that come on this car is truly exceptional for the price. Back up Camera, navigation, Apple Car Play, heated front seats, dual climate control, rear climate control. It rides smooth and is easy on the eye.
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