Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Best Car that I ever had.
by Averielle from Lahaina, HI
November 14, 2018
Car is spacious, the only problem with it are the roof racks which I didn’t have,I just wish that i do have would make it look different.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Luxury at a bargain
by PKPharmD from Akron, OH
December 14, 2018
Bought CPO. The DENALI trim provides many of the safety features I consider essential for this generation of drivers (lane departure warning is a must). Smooth ride. I love the dual skyscape sunroof and light interior because it makes it feel so open. I occasionally have trouble bumping the liftgate button, but I'm still learning. Probably just a matter of preference, but I'm not crazy about the touch screen so far. Feels less safe while driving. Though, this has the heads up display, which is nice. Has remote start, but there should be an option to have it set so when the car turns on, the heated seats and steering wheel also come on. Vice versa in the winter. Overall, a great vehicle and I'm looking forward to putting hundreds of thousands of miles until it finally gives up.
I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
A car that want to be a truck when it grows up
by CMR369 from Port Chatlotte, Florida
October 29, 2018
As an SUV "crossover" this car did not meet my needs. Interior carco space is no better than the trunk of a small car. The trim was coming loose aftr 6 months of moderate driving, and driving with a window open is absolutley dismal, as it sounds like a helicopter is next to the vehicle outside the window. I bought a vehicle with an in dash navigation system, only to find out that a substantial monthly subscription is REQUIRED for navigation to work (NO SUBSCRIPTION = NO GPS).
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Great Family Vehicle
by Vanman from Aiken, S.C.
October 27, 2018
I like a large vehicle and my wife likes a smaller style, so we compromised on the Acadia. It is as roomy as larger vehicles but small enough to satisfy both wants. Gets 18-20 MTG and drives smooth. The only thing it needs is just a little more power. The Denali would have had a little more power . Wish they had one when I bought the Acadia LS because of size.
Our sales person seemed good, finance lady was good, however major issues arose upon departure.
Things promised were not followed through and for this reason I probably will not return.
by Pete and Sara from CAPE CORAL
October 6, 2018
After owning a 2010 acadia slt for 6 years we knew the quality if these vehicles. The newer body style seems of a better build quality. Even though its slightly smaller there's more passenger room than the old one. Way more power, and tons of gadgets in the denali. Favorite feature is the air conditioned seats.
This my 3rd vehicle I have bought for here.I am still very impress with the salesmans as well as the finance person. Every one was courtesy and knowledgeable about the SUV and the contracts....
by Kezrms from Claremore, Ok
July 23, 2018
The 2017 Acadia is a great car. All of the bells and whistles that come on this car is truly exceptional for the price. Back up Camera, navigation, Apple Car Play, heated front seats, dual climate control, rear climate control. It rides smooth and is easy on the eye.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Second car we have purchased here. Will return when we need another.
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