We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
Courteous and accommodating. I told them of the vehicle i was interested in and the price i could afford. They found the vehicle with the package i could afford, and just a few hours later, we had a done deal. My next vehicle will be from Hardin.
3 weeks later i ran into a minor paperwork issue and Paul was able to get me brand-new dealer paperwork without a hassle. Above and beyond after the deal was done. I recommend him to everyone who asks about my new truck.
Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I
I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.
My buying experience was made exceptional because my sales agent was Kal Latif. He showed great care, concern and knowledge!
His time was not rushed as he explained in detail the ins and outs of the Buick Encore. This business transaction was pleasant and Kal was very patient. I did purchase an Encore and drove home with a happy smile on my face. Thank you Kal.
Found the car in cars.com, called and talked to Mike, he was very informative and helpful.
Made an appointment to check out the car.
It was Mike's day off so Tristan helped us.
He was great, have us all the info we needed to make a decision.
We ended up buying the car from then and the entire process was so easy and smooth.
No sales pitch, no pressure at all, everything you could hope for.
If your looking for a car you should definitely check out this dealership!
This is our second Yukon we got from this dealer. We shopped around with other dealers thru email (internet dept), most of them if not all them, tried to get us to the go to their dealer, (we really dislike the car shopping experience at the dealers), they were very vague with their emails, but Robert Adams (Internet Mgr Penske Cerritos) was again the most responsive in a timely manner and accurate answering our questions and giving us a quote. Everything was done thru email and text. After we agreed by email, we went to the dealer, Abed helped us out with the return of the previous lease and took care of everything, handed in the keys of the new one, showed it to us, we signed all the paperwork and out we were on the way back home in a couple of hours. Very smooth and hassle-free experience.
John Morgan and Jim Keys were both fantastic to work with! Their customer service was outstanding, and even though I didn't get some of the features I thought I had to have, working with them was so enjoyable at the end of the day, I didn't care as much as I would have. I really appreciate the hard work they put in, but more than that, they treated my husband and I like friends. I am in online marketing and was extremely impressed with how John and Jim run the dealership and would happily and without hesitation send friends and family to them for help!
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