I have found this dealership to be a well run, professional organization. My experience involved a cars.com search with a early afternoon trip from a Rochester suburb to Evans to review a specific used car. A natural issue for anyone trading a used car is perceived vs actual value of the car being traded. This was seamless at Evans. My car had come mechanical issues (at 135,000 miles most cars do) and Evans was fair and reasonable when valuing my trade. That allowed me to focus on the late model low mileage certified Chevrolet that brought me to the dealership. I couldn't find anything wrong! Not with the finance (3.09% APR from their banker vs 4.29% my credit union offered); not with the expedited paperwork; nothing. I'm a fussy quality engineer. Evans matched my attention to detail. No question. I will not hesitate to consider Evans in the future. Of course, the new-to-me late model Malibu has been terrific. This is my fourth Malibu (Impala before that). Great car at a great price.
Misty Blount helped us in every way possible to keep us informed and help us find the best deal to get us in the vehicle that WE wanted. She was never pushy or condescending but very accommodating and helpful. She catered to my entire family, and for the first time ever it was a joy to purchase a car. 100% recommend this dealership and hope you’re lucky enough to have Misty help you out.
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
I worked with Vince and Randy. Both were terrific, they got back to me fast with quotes and answers, and tried to get me as many incentives as possible. I ended up leasing somewhere else, but that was ONLY due to a color we wanted. They were great to work with and very helpful and friendly.
I had a great experience with Summit Chevrolet in Auburn NY. I initially contacted Vincent Santoro who was very helpful,courteous, and blazing fast in his response to my inquiries. When I went to look at the 2011 Silverado I ended up purchasing I was further helped by Cody Ost who is one of the sales representatives. He was straightforward, very helpful, and no nonsense which was refreshing when it comes to car dealerships. There was no pressure or confusing sales tactics with these guys, just a fair deal on a nice vehicle, and I am very pleased. Thanks guys!
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
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