I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
Over the past 50 years I have bought over fifty cars and most of them from the Gargus Dealerships ( Courtesy GMC/Buick today). Wayne passed a few years back and turned the reins over to his grandson Josh. The Gargus desire to treat every customer like family continues today. They are the very finest dealership that I have ever experienced and their sales and service departments can’t be matched by anyone. I drive over two hours just to trade with them but the experience is well worth it! Dealing with the Gargus family may just change your mind about buying a car or getting one serviced. Also, if you are a Yukon Denali enthusiast like me the new 10 speed transmission is the best GM has ever developed. I just traded my 2016 for the new 2019 and not enough can be said about how seamless and smooth the new 10 speed is. WOW...what an improvement. Hope this review helps you and sorry for being so verbose. However, everything I have said is true.
Purchased a new GMC Sierra and had an enjoyable experience at Courtesy. I would highly suggest you work with Mike Johnson is sales and/or Richard Gulledge in internet sales. Mike meet me at the door and was quick to help get me the truck that I wanted. Mike is an obvious hard worker and was my advocate throughout the entire process. He is friendly and passionate about what he does. Richard Gulledge helped us out on the pricing of the vehicle. He was up-front and fair, no games. It was clear that the goal at Courtesy was to please the consumer and establish a long-term consumer. That is exactly what they did with me and my wife. If you are in the market, I would highly suggest Courtesy Buick GMC in Trussville.
What a great experience thanks to Ross & Van & Craig we purchased a 2015 G M C 3500 this truck was everything van said in our phone conversation an they made it happen Friday night Thanks ,We were in an back on the road in one an a half hour This is service
by Bob A Satisfied Customer from Irondale, Alabama
June 13, 2016
I am very satisfied with the Service Department at Courtesy Buick GMC. I have dealt with the service representative, Rhonda Justice, who keeps me informed as to the service needed, the progress on the service being performed and any future service needs. The service is usually prompt and very thorough. I highly recommend the service department.
I love this place. My wait is longer than at a chain oil/service place but the customer relations are spot on here. I feel like family here. Have met most of the management and love the atmosphere. The waiting room is very nice and looks to have been recently updated with very nice custom cabinets and other amenities. I would 100% recommend trying courtesy for not only oil changes but any service needs. Not to mention you get to drool over the new Yukons!!!
Great management team and Kim in finance was more than courteous. My salesman, Roger, could not seem to follow through on keeping his word. He was to follow up with me again on 1 last issue. Of course I haven't heard from him since.
The process for buying has improved since I last bought a vehicle. I didn't feel pressured to purchase a vehical. Athough I felt that the car could have been discounted more, I decided to purchase.
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