Jeff in sales was knowledgeable and low pressure; very good to work with and their used vehicle pricing was very competitive. I will definitely check their inventory when shopping in the future.
Love this vehicle
by Martylick from Aurora, Colorado
December 14, 2018
My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
Cuyler, Jordan and Marcy couldn't of made our new Suburban purchase easier. Gross Motors is a great dealership!
New car, only had it a week
by Gordon from San Jose
December 5, 2018
The car is great but I need to get a couple of small issues addressed for it to be perfect. The dealer had to order parts that will take up to 5 days to arrive. I will bring it back in when they call to let me know they are ready to fix the issues.
Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
Accommodating with my schedule, genuine care for the vehicle and work hard to maintain a strong dealer/customer relationship.
Poor voice recognition
by BJ from Los Angeles
December 5, 2018
My 2018 Acadia Denali has less than 10,000 miles and has been back to the dealership 5 times with issues. The navigation voice recognition is defective, GMC acknowledges the problem but have no updates to fix the problem and offer no help. Also, the rear shocks were deemed defective & were replaced. the transmission slips gears intermittently. The collision warning system activated with no vehicle near by. Poor decision on picking this vehicle.
Was in for normal service this time. Had purchased the vehicle there several years ago and always service it there.
Excellent design and performance - inside and out!
by GM Lifer from Pleasantville, PA
November 29, 2018
This car is very comfortable and has all of the luxuries you could want. The heated seats and steering wheel are awesome! The Bose sound system is incredible. There are safely features galore! This is a great car for our family of five.
I visited this dealership to review a car seen on Cars.com. Although I live 4 hours from the dealership, I will probably end up buying this or another car from them. They are that good.
Their prices are all "no haggle." so the price you see is the one you will pay. No guessing how much lower they will go. They won't go any lower. This makes the transaction much cleaner and faster.
The staff goes out of their way to be helpful, even if you are just looking, as I was.
The dealership pays their sales staff a salary. Because their is no incentive for them to make the sale, their is no pressure to buy a car. It's a great shopping experience.
by PaulS from Denver, CO
November 26, 2018
Great car. Love it. I’ve looked at cars from all sorts of makes and this just has all the features and then some. Great car
I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
Perfect and smooth drive.
by Max from Dallas, TX
November 25, 2018
With the price, totally worth it. Great handling and driving. Gas saver with the car in that size. Perfect for families with kids and driving in the road.
It was a long day, but well worth it thanks to Brian Schauf at Brenengen Chevrolet in Sparta, WI. He is a very knowledgeable sales rep, with a laid back personality. Makes you feel at ease during the long car buying process, and is always sure to keep checking on you even when he is busy! Was my first time buying a newer used car, and Brian made it memorable! ¿ Thanks you Brian! Yaz will be there to see you when she's ready for that car! I appreciate you making the day so fun, and the complementary coffee & cookies is an added bonus!
A shout out to Peder in finance for all his help with the paperwork. Was great to meet you both!
We liked our Explorer better
by USMC-SS2018 from South Lyon, MI
November 23, 2018
For the money we paid, the Explorer was a much nicer and overall better vehicle. We have a 2018 Denali Acadia and when you drive it the headliner rattles constantly. The car makes odd sounds when you get out of the vehicle, like power actuators moving. For the money, being it a Denali and a GMC, we don't feel we should have changed from Ford.
I BOUGHT A USED BUICK LACROSSE LAST WEEK AT BRENEGAN AUTO, SPARTA, WI. I WAS HAPPY TO FIND MORE THAN 1 VEHICLE IN MY BUDGET. BRIAN SCHAUF POINTED OUT ALL THE FEATURES ON THE ONES I CONSIDERED. AFTER I PURCHASED HE LED ME THROUGH ALL THE BELLS AND WHISTLES. THANKS BRIAN
I am so vey happy to have purchased my vehicle through Brenengens. My sales person was Steve "Kubby" Kussman, he was wonderful to work with. (VERY FRIENDLY) was not pushy in any way. I had a couple issues after my purchase (which were not serious) but Kubby and Pat McKenna (car manager) took care of them right away. They were so good about it. I was very happy with that. So many other times I had purchased a vehicle elsewhere I had issues with getting help with the vehicle I had purchased, which is the most frustrating thing! I am 3 1/2 hours away from Brenengens , but the next time I am looking for another vehicle, I am going there 1st. I am also letting others know how good they are there. Cindy Schwartz
This was my second vehicle I have purchased from Brenengen's. However, my last several vehicles I had purchased at another dealership that my brother works for. Shopping this time around I was looking for something very specific and found just a few around the area. First, Brian Schauf was quick to respond unlike many others, some of whom never even called me back. Whether it was by email or by phone, Brian responded professionally and in a timely manner. Brian was extremely helpful and after driving a distance to look in person, had the truck gassed up and ready to go. After a short test drive in the rain, I decided to pull the trigger. The sales process was smooth, non aggressive and Brian ensured my complete satisfaction. He went out of his way in the following weeks to ensure I was more than satisfied with my purchase and ensured that I would be a return customer. From touch ups, to detailing, to personally buffing scratches! I never thought I would leave the dealership my brother works for, but after this level of customer service, I would be a fool to go back. Pleasure to do business with and more to come. Thanks for everything Brian! I'm sure we will see you next time.
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
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