My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
It was the best experience ever. I spoke with Mr. Gary smith. But the whole team was great. they gave all the options and the price was very very fair compared to other dealership. I did go to multiple dealerships and we did not have a great experience as we did at Milton Martin Honda. I give my highest recommendations
I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
Absolutely the best ! Wouldn???t look anywhere else !!!
by NONE3 from DealerRater.com
December 1, 2018
Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!
I spent several weeks looking at new vehicles at various dealerships knowing what I wanted and what was in my budget. I found this dealership. I had been to visit and emailed several as well. They all told me they would get back to me and only one did a week later( after I had already bought from Colonial GMC). Patricia was awesome and understood what I wanted and was understandable of my budget. They found the perfect vehicle for me within my budget and not one time tried to persuade me to increase it. I am a small business owner and appreciate GREAT customer service. They will be my dealership from now on. Hopefully they will be yours too.
It was a clean and nice dealership. However, the car I was looking at was too highly priced and even though I showed them other cars from other dealers with way lower prices, they wouldn’t negotiate. It was a waste of my time.
There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.
My new Yukon had a vibration. James was able to get me new tires without any issues. The experience was painless. The drop off efficient and timely.
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