My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
I found a vehicle on their website (late at night, 4 am) that met all the needs of my family so I sent an email inquiring about the vehicle. Chris Wright returned my email within a hour of the dealership opening for the day. He was very communicative and a pleasure to work with. He worked diligently and was able to get me a good deal on my vehicle.
Excellent design and performance - inside and out!
by GM Lifer from Pleasantville, PA
November 29, 2018
This car is very comfortable and has all of the luxuries you could want. The heated seats and steering wheel are awesome! The Bose sound system is incredible. There are safely features galore! This is a great car for our family of five.
My daughter bought a 2015 Kia Soul today from
Jeff Wiemann at Carmax Cy Fair. 15 minutes into our visit she realized Jeff had been her salesman back in 2013 when she purchased her 'first' car! He's a great salesman- I have always given 5 star reviews to carmax- but Jeff deserves a huge 5 star review too!
New car, only had it a week
by Gordon from San Jose
December 5, 2018
The car is great but I need to get a couple of small issues addressed for it to be perfect. The dealer had to order parts that will take up to 5 days to arrive. I will bring it back in when they call to let me know they are ready to fix the issues.
First time at CarMax and after a nightmare experience at a local dealer, was a bit wary, but VERY pleased. Reci was an AWESOME salesman. Answered all questions and made the process a breeze. Highly recommend this dealership!
Rob Comstock has been an excellent help to us in regards to our new car purchase (both of them). We are very pleased with our new Rav4. We cannot thank everyone at Gullo enough for helping us exchange the Prius we originally purchased (which it turned out was not the right car for us) for the Rav4. Please thank Mitch Ericson for processing our paper work twice. Also, extend our thanks to Mr. Grice who spent a great deal of time going over all the features of the Rav4.
We went to Gullo because your on line customer service rating was four and a half stars. I am so glad we did. I'm not sure any other dealer would have been willing to exchange cars after purchase just to make a very short old lady feel comfortable and save while driving. I have responded to Toyota's survey and have let them know how great your dealership was to deal with.
Thank you again.
Poor voice recognition
by BJ from Los Angeles
December 5, 2018
My 2018 Acadia Denali has less than 10,000 miles and has been back to the dealership 5 times with issues. The navigation voice recognition is defective, GMC acknowledges the problem but have no updates to fix the problem and offer no help. Also, the rear shocks were deemed defective & were replaced. the transmission slips gears intermittently. The collision warning system activated with no vehicle near by. Poor decision on picking this vehicle.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Perfect and smooth drive.
by Max from Dallas, TX
November 25, 2018
With the price, totally worth it. Great handling and driving. Gas saver with the car in that size. Perfect for families with kids and driving in the road.
Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
Good experience, not (too) pushy. I will go back to purchase another vehicle.
We liked our Explorer better
by USMC-SS2018 from South Lyon, MI
November 23, 2018
For the money we paid, the Explorer was a much nicer and overall better vehicle. We have a 2018 Denali Acadia and when you drive it the headliner rattles constantly. The car makes odd sounds when you get out of the vehicle, like power actuators moving. For the money, being it a Denali and a GMC, we don't feel we should have changed from Ford.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Me n my family went to 4 different dealerships prior to going to beck n masten. All 4 of those experiences were awful and discouraging. We have always passed by beck n master and loved the inventory we seen. We decided to go and just try and see what happens. We pulled in and not even 10 yards within the driveway there was Rafael (our sales rep) waiting to help us on a golf cart. We weren't sure if we would qualify or not. Rafael went above and beyond to help us. He let us know our different options and what would be best for us. He made us feel like we were part of the beck n masten family. I would also like to extend a big thank you Carlos Contreras (financial manager) for helping us close the best deal for us. Beck n masten is truly the best. I would definitely recommend everyone to go. Thank you so much from me and my family.
Not sure if it???s typical of the GMC experience, but every time we???ve dealt with Mark Minnis, we feel and fully realize that we are dealing with a professional. This is our second purchase through Mark and he has yet to disappoint in any area. Thank your GMC and thank you Mark!
Excellent vehicle, great on fuel
by Acadiarocks from Lethbridge, Alberta
December 21, 2018
I really like this, it’s great on gas and comfortable to drive. Versatility is excellent from kids to pets to cargo, even room or camping fits a nice air mattress
William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
I highly recommended this dealership, Walter was very helpful and he got us what we needed. Thank you Walter for your awesome customer service. Come visit Central Houston Nissan Pre Owned dept. ask for Walter Thanars.
George is the man! He made the entire process as smooth and enjoyable as I’ve ever had! Sid explained everything to a T. They are some of the best people any person could hope to work with. Thanks so much for our Accord. Our daughter is sooo happy guys!carlos
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