Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
New car, only had it a week
by Gordon from San Jose
December 5, 2018
The car is great but I need to get a couple of small issues addressed for it to be perfect. The dealer had to order parts that will take up to 5 days to arrive. I will bring it back in when they call to let me know they are ready to fix the issues.
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
Poor voice recognition
by BJ from Los Angeles
December 5, 2018
My 2018 Acadia Denali has less than 10,000 miles and has been back to the dealership 5 times with issues. The navigation voice recognition is defective, GMC acknowledges the problem but have no updates to fix the problem and offer no help. Also, the rear shocks were deemed defective & were replaced. the transmission slips gears intermittently. The collision warning system activated with no vehicle near by. Poor decision on picking this vehicle.
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
Excellent design and performance - inside and out!
by GM Lifer from Pleasantville, PA
November 29, 2018
This car is very comfortable and has all of the luxuries you could want. The heated seats and steering wheel are awesome! The Bose sound system is incredible. There are safely features galore! This is a great car for our family of five.
I am so glad I drove to Classic and worked with Dora. She was helpful and made me feel that I was important than her selling a car. I will be back for my next one with Classic and Dora.
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
Love this vehicle
by Martylick from Aurora, Colorado
December 14, 2018
My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
For the money we paid, the Explorer was a much nicer and overall better vehicle. We have a 2018 Denali Acadia and when you drive it the headliner rattles constantly. The car makes odd sounds when you get out of the vehicle, like power actuators moving. For the money, being it a Denali and a GMC, we don't feel we should have changed from Ford.
I experienced that some repairs are not corrected on first visit to dealership. Recently, my car was in second time for same AC unit problems. I was told the diagnosis was different this time-$$$. The other problem is that car randomly hesitates to start. The problem of.random starts is back.again. It has been less than 2 weeks since repairs were completed.
In these fast-moving times, it is hard to find a dealership that has master all-in one convenience from: no hassle to buy, budget-pleasing prices, incredibly low APR rates, and superb customer service from Sam, Finance Manager, and all staff. I want to thank Sam S. and added staff "family" at Central Autohaus for always making my purchasing experience one of pleasure! This is my second purchase with Central Autohaus. I am very satisfied with my purchase.
To all the reviewers reading, if you want to buy with confidence and have this dramatic difference experience, I highly recommend you allowing Central Autohaus to serve you and you to will become a loyal repeat customer.
I presented the first time and I told them what I was looking for and they did not have within their inventory. However, within days they impressively were able to deliver.
Mr. Mark I want to say your Dealership and Staff expertise is an added benefit to all your customers as we are able to purchase with confidence and have a more enjoyable experience at Central Autahaus. Thank you for operating in integrity and having superb customer service.
For my recent service request I delivered my GMC truck to Gateway's eager service representative Blake. He is my go-to person with all of my routine maintenance and service. Blake is knowledgeable, kind, and he represents the confidence that a quality business is built upon.
For months my GMC truck had several annoying noises with the suspension. Blake kindly listened to me when I described what was riling me, then smiled and said "we got this". Later Blake backed his assurance and now I thoroughly enjoy driving my truck again.
The technicians in the service department did another superior job.
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