I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
This is the place to go if you want a no pressure, no nonsense, straight-talk car shopping experience . I dealt with Brad, who, from start to finish, was low-key but very attentive in his sales approach. He was well-versed about the equipment offered on the car I ended up buying, quickly and efficiently took care of pricing my car's trade-in value, then got me set up with the dealership's finance and title processing people. Stephanie put together all the needed paperwork quickly-- very efficient and knowledgeable---and I was on my way.
Poor voice recognition
by BJ from Los Angeles
December 5, 2018
My 2018 Acadia Denali has less than 10,000 miles and has been back to the dealership 5 times with issues. The navigation voice recognition is defective, GMC acknowledges the problem but have no updates to fix the problem and offer no help. Also, the rear shocks were deemed defective & were replaced. the transmission slips gears intermittently. The collision warning system activated with no vehicle near by. Poor decision on picking this vehicle.
i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.
New car, only had it a week
by Gordon from San Jose
December 5, 2018
The car is great but I need to get a couple of small issues addressed for it to be perfect. The dealer had to order parts that will take up to 5 days to arrive. I will bring it back in when they call to let me know they are ready to fix the issues.
Zach Brick went above and beyond to make sure we were satisfied and happy with the purchase of a 2018 Buick Encore. The total experience was super efficient. Best car buying experience we have ever had!
by PaulS from Denver, CO
November 26, 2018
Great car. Love it. I’ve looked at cars from all sorts of makes and this just has all the features and then some. Great car
For the money we paid, the Explorer was a much nicer and overall better vehicle. We have a 2018 Denali Acadia and when you drive it the headliner rattles constantly. The car makes odd sounds when you get out of the vehicle, like power actuators moving. For the money, being it a Denali and a GMC, we don't feel we should have changed from Ford.
I bought a new truck from Schwieters of Cold Spring! John Kiess helped me out right away to figure out what I wanted to get into! I went back a few days later John was not in but Jacob helped me and I ended up buying a new truck! Both guys were a great help! Everyone there seemed friendly to me!
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
This is a GREAT dealership to work with. My sales guy, Dillon, was terrific on the communication. I live 1200 miles away, and have bought many cars online... this was a Great Experience. The prices they offer on their inventory, during their special pricing sales are NOT beatable... and I searched the whole marketplace.
Excellent design and performance - inside and out!
by GM Lifer from Pleasantville, PA
November 29, 2018
This car is very comfortable and has all of the luxuries you could want. The heated seats and steering wheel are awesome! The Bose sound system is incredible. There are safely features galore! This is a great car for our family of five.
Good People at Moore GMC Great Service with a friendly attitude
Love this vehicle
by Martylick from Aurora, Colorado
December 14, 2018
My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
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