Excellent people providing excellent service. The sales floor and the shop are impeccably maintained. The service in guaranteed. If it's not done right, they take care of it! The dealership is also deeply rooted and invested in the community.
I bought a new truck from Schwieters of Cold Spring! John Kiess helped me out right away to figure out what I wanted to get into! I went back a few days later John was not in but Jacob helped me and I ended up buying a new truck! Both guys were a great help! Everyone there seemed friendly to me!
Came to test drive a Regal Tour X as it appeared that such a vehicle was most likely to meet our current wants and needs. Christian was most helpful and the test drive went well. Decided to wait for a vehicle (already on order) which seemed more likely to match our preferences. Informed promptly when it arrived, drove it an completed the purchase with dispatch, thanks to Christian and Jon.
This is the place to go if you want a no pressure, no nonsense, straight-talk car shopping experience . I dealt with Brad, who, from start to finish, was low-key but very attentive in his sales approach. He was well-versed about the equipment offered on the car I ended up buying, quickly and efficiently took care of pricing my car's trade-in value, then got me set up with the dealership's finance and title processing people. Stephanie put together all the needed paperwork quickly-- very efficient and knowledgeable---and I was on my way.
by PaulS from Denver, CO
November 26, 2018
Great car. Love it. I’ve looked at cars from all sorts of makes and this just has all the features and then some. Great car
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Excellent design and performance - inside and out!
by GM Lifer from Pleasantville, PA
November 29, 2018
This car is very comfortable and has all of the luxuries you could want. The heated seats and steering wheel are awesome! The Bose sound system is incredible. There are safely features galore! This is a great car for our family of five.
Was looking for a new Buick Encore for my wife and searched around the Metro Milwaukee Area to no avail. Searched the internet and found just the perfect car up at Plach, 90 miles away. Started the buying process by phone and was amazed at how easy they made it. The price was great, and they kept finding more programs that saved us even more on the final price. The drive up and back was definitely worth it! The staff was extremely knowledgeable and personable. I would (and have) recommend them to anyone and will go back to them when we are in the market for another vehicle.
Love this vehicle
by Martylick from Aurora, Colorado
December 14, 2018
My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
Excellent dealership. Excellent service crew. Enjoy every experience I have with this dealership. Staff is wonderful.
We liked our Explorer better
by USMC-SS2018 from South Lyon, MI
November 23, 2018
For the money we paid, the Explorer was a much nicer and overall better vehicle. We have a 2018 Denali Acadia and when you drive it the headliner rattles constantly. The car makes odd sounds when you get out of the vehicle, like power actuators moving. For the money, being it a Denali and a GMC, we don't feel we should have changed from Ford.
Great service. Nice personnel. Waiting room was a little cold though. I would highly recommend this service facilty. Took care of our recalls and look forward to our next visit.
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
I appreciate the information that they gave me. They let me make up my mine without Being pushy. It was nice to be able to trust a salesman.
New car, only had it a week
by Gordon from San Jose
December 5, 2018
The car is great but I need to get a couple of small issues addressed for it to be perfect. The dealer had to order parts that will take up to 5 days to arrive. I will bring it back in when they call to let me know they are ready to fix the issues.
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
Poor voice recognition
by BJ from Los Angeles
December 5, 2018
My 2018 Acadia Denali has less than 10,000 miles and has been back to the dealership 5 times with issues. The navigation voice recognition is defective, GMC acknowledges the problem but have no updates to fix the problem and offer no help. Also, the rear shocks were deemed defective & were replaced. the transmission slips gears intermittently. The collision warning system activated with no vehicle near by. Poor decision on picking this vehicle.
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
My son and I have been buying new trucks from Robertsons GMC for over 14 years and have never been disappointed. We keep coming back for the great service and the friendly reception we get every time we enter the dealership. Mark Lowney is outstanding with his knowledge and courteous handling of all our transactions. The service crew are professional and very helpful. I highly recommend Robertsons for your truck needs.
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