I actually completed a deal over text messages with Casey before I even arrived. I told him what I could spend and what I wanted for my trade and he made it work! I also added a few things to my truck and the service department was excellent. I traveled almost 50 miles to get the salesperson and service I was looking for. I had turned down offers over a 3-year period that I just could not afford until Casey did everything he could to sell me my truck. I cannot say enough about this dealership. If you can't work with Casey and the service manager, you can't work with anyone. Really genuine good guys.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 28, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
by Mrs. Arvine Paschall from Strongsville Ohio 44149
November 14, 2018
Impressed with everything. Everyone was courteous and not pushy which means a lot to me at such a stressful time. Hadn't purchased a car for 13 years and everything was different on the 2018 car. Have had the Buick for 2 weeks and just beginning to feel comfortable operating and driving it. I am a dedicated GM owner.
Excellent Customer service along with being friendly and professional. I was in and out within an hour and was please with all the services provided! The staff are by far the most talented in making you feel confident and comfortable!
Great Job Lambert!
My wife and I have been customers at Lambert Buick GMC for over 42 years. Why? Because you get the best cars, the best price, and the best service after the sale. Could you buy the same car for a little bit less somewhere else? Sure, but it won't be worth it in the long run. Start with the best and stay with the best!
Purchased 2 vehicles with the help of Jordan Davenport. Very friendly and helpful, making the whole experience quite enjoyable and easy. Would definitely recommend this dealership if you are on the market for a new car. Thanks again Jordan!
Went on line and found the car I wanted on a Wednesday, by Saturday morning driving home in my car. Alex at Ron Marhofer made the process so easy. He had all paperwork finished, all I had to do was walk in and sign. I would recommend anyone looking for new or used, look here first.
Alex Chapman was our salesman.very knowledgeable, patient and kind.no pressure.overall great experience.we had several vehicles we were interested in.looked at them several times and Alex had no problem going back and forth answered All our questions and was more than willing to test drive whatever we chose.
Enjoyed the expeditious process of buying a car in 2018. Hadn't done that since 2006. Wow. New world. And better. Jordan did a really nice job with the sale's process - available without being intrusive or obnoxious. Friendly and down-to-earth. And Anthony in financial really made that process so painless. And I'm glad I listened to his explanation re: additional warranty. All in all a nice ride at Marhofer. Keep up the good work!
I was very impressed with the service at Ron Marhofer. Alex Bauknecht was very helpful and explained different points of the buying process very clearly. Lonnie Murdock also was very helpful. Both men remained polite and professional even though our visit extended after hours. So a big thank you to every one of you who made my first experience with a car dealership such a positive one!
The staff at Chuck Nicholson's made my truck purchase a pleasant experience. It was extremely nice to be able to view the inventory on their without being hounded by salesmen. Salesman Scott Fry was very down to earth and friendly and the whole staff was very accommodating to my wishes for this purchase. I would recommend this dealership to everyone I know !
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