The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
THIS DEALERSHIP IS VERY GOOD. NO PRESSURE, THE SALES AND MANAGEMENT HAD ONE INTENTION... TO FIND ME THE TRUCK THAT WOULD FIT MY NEEDS AT A VERY GOOD PRICE.
EVERY PERSON THAT I MET IN THE PROCESS WAS PERSONABLE AND PLEASANT.
I'D RECOMMEND ANYONE LOOKING FOR A VEHICLE TO VISIT THESE CATS.
LIKE THE WAY THEY ROLL!
I had an emergency repair on the driver's side door handle. It had broken as I tried to enter the car in the morning. I drove to the dealership and found them 'swamped' with a very very busy day. None-the-less, John Camaneti, as usual, worked some service department magic and got the car repaired in a couple of hours. Great job to John and all the folks at Sim's Buick. I also noticed that they worked with every customer who was there, not shorting anyone because of my emergency. They are a great team!
Great attention to detail. John C. Got me in, men did the repair, got me out, reasonable charges, job well done! Great atmosphere and maint. supervisors are first rate, know their business. I actually enjoy taking my Buick Lucerne in for maint. work. Thanks fellows!
The process from trading in to driving away was a very smooth and easy process. Everyone at Sims was wonderful and the car buying process from them has always been a stress free operation. We've gotten our last 3 cars there and would never think about going anywhere else. I would recommend them to anyone for any Buick or GMC they are looking for. Their dealership is an A+++ in all facets.
This was our first purchase at Sims Buick. We are extremely satisfied with our experience there. Our salesman went out of his way to please us. He made purchasing a vehicle much easier then I expected. Will highly recommend!
Although we live in Columbus, we only buy cars from Joe Sember at Cole Valley in Warren, Ohio. This is my third experience working with Joe, and I cannot give a higher review. Joe is dedicated to serving the customer, and it is amazing how easy Joe makes the car buying experience. His knowledge is only exceeded by his commitment to customer service, and, in all, he is prompt, efficient, honest. On our recent purchase, Joe drove more than halfway to Columbus to deliver the vehicle to us -- Joe delivers an easy, positive experience to the onerous task of buying a car. If you want to simplify the car buying experience, give Joe a call.
Looked at a used Envoy XUV which was priced reasonably but for good reason. Most of the key systems were out of working order (liftgate, key fob, tailgate, roof, radio screen). No worries, it’s a used car and it happens however I recontacted the salesman about another suv on the lot and got no response. I ended up purchasing a new GMC Terrain elsewhere. Farther away but more engaged. Your facility and lot was very nice tho. Kudos on that
Our salesman-Kyle Buxman, Was great He answered all our questions and did such a gread job showing and explaining everything about what ever car we were trying out. With all the great feasure of the 2018 Chevy Equinox. He is very knowegble about the differnt models. Very friendly. It was a pleasure meeting him and doing
business with him. We look forward to seeing him again.
Was very satisfied with working with Aaron Sines on purchasing my first brand new car
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