Lou, we would like to express our gratitude for going the extra mile and ensuring that everthing was right with our F150 truck.
This truck received alot of remarks and looks.
It was a pleasure doing business with you and you can be sure that my friends and family will hear about Stateline Auto Brokers.
The experience was well worth the drive! There will be no guessing where we go for our next vehicle and where we send more of our friends and relatives. Thanks again!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
My Husband and I had stopped by Cargill Chevy late Saturday evening during Memorial Day weekend to check out an suv we were very interested in. We didn’t really expect to make a purchase right away but as soon as we saw the Audi SQ5 in person - for a great price, we just had to have it. Our sales guy, Jason H. was very patient and helpful. He had made the process very “pain free” and there was no pressure at all towards purchasing the vehicle, and also we love how everyone was very laid back there. We highly recommend Cargill to everyone. Thank you again Jason H.!
-Rina & Josh
Couldn't have had a more pleasant car shopping experience. Tried out 3 cars. Very patient staff. Assisted me in obtaining reasonable insurance right on the spot. Good inventory to choose from. Also they are going to go to registry for me! Happy with my purchase of a 2007 VW Passat. Thank you for a pleasant and easy experience.
Tried to purchase a vehicle and failed. The process to get credit approval was an annoyance. It took days with little to no updates. Finally, after 4 days of waiting, I went elsewhere and walked out with a new car in an hour. Not a bad place, just didn't feel like my purchase was a priority.
From the call to getting through the process of buying a car DJ and Brian were amazing there were no hidden anything they laid it all out easy to understand.we purchased 2013 Passat and couldn’t be happpier!! Thank you guys!!
P.s. I expect coffee next purchase!!
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
Overall everything went pretty smoothly. The price was in fair market range, which was a relief to not have to worry about haggling. I asked to have the dealership decal removed before pickup, which was not done. However, Greg brought it down to the shop and had it taken care of immediately once I pointed it out. They were extremely helpful by holding my car until after I returned from a week of travel (purchase completed beforehand, of course), which saved me a lot of potential headache before my trip. I marked 1-star off for friendliness because, on all 3 occasions I was at the dealership, there was unprofessional (either personal or internal business) discussions at the front desk. Nothing obscene, just not something I need to hear. If you need to reprimand an employee, don't do it with a queue of customers in front of them. As far as the car, everything seems to be in good working order. I have not put too many miles on it yet, but I anticipate it continuing to be a good purchase.
I have been in the business for 50 years and based on my experience an excellent follow up by Jose. The said they would do it on time and they did.
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