We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
This dealership is fantastic. I have been purchasing and servicing cars here for 20+ years and refuse to go anywhere else. They exemplify customer loyalty.
In this case I went in for an oil change and drove off with a new car. Needed major repairs on the old car, so decided to inquire about a new one. Because they have built such a great rapport over the years, they know me and what I want. A few questions, a quick test drive, some paperwork, a handshake, and off I went in my new 2017 Lacrosse.
I trust this dealership. It continues to be a family run business, which is hard to come by these days. The Vendetti's know their vehicles, but more importantly, they know their customer.
You always are worried when you walk into a dealership. I traveled 70 miles for the car I bought. Drew my salesperson made the process quick and easy. The price was what I was quoted. Left the same day with my Sierra. Great experience just wish they were a little closer.
We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend them on all levels... Great dealer with great price!!
I recently had the opportunity of doing business with Fred at Garvin Motors. I was interested in a vehicle they had posted on Cars.com that was over 16 years old with an unknown history. This also was one of there least expensive vehicles on their lot.
Fred took the time to make sure that this vehicle was going to be a good fit for my family. Prior to driving 10 hours, Fred provided me with service records, open and honest communication including the evaluation of condition ( which most sales folks would have lost the sale with the condition), and reassured me that it was mechanically sound.
I decided to trust this evaluation because of the incredible communications Fred provided. I made a 10 hour rd trip through WY in January to Cody, WY. Fred sent a service tech to the rental car place and drove me the final 30 mile leg of the trip.
The vehicle was exactly what was described with no hidden problems. This is one of the nicest vehicles I have driven. This was the best customer service experience I have ever been part of. Garvin motors was fast and professional with the paperwork and got me back on the road with a full tank of fuel. Thank you Fred and Garvin Motors for a great experience.
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
This dealership does not attack you like the big city dealerships. The salesman was professional, not overbearing, and cordial. The salesman did not sic the "closer" on you during negotiations like the city dealerships do. You felt no pressure and they were sincerely ready to "deal" on their vehicles. I will always return to Winner to be a winner in buying a car.
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