Alan Klingaman was great to deal with from start to finish on the transaction. He spent extra effort to be sure we were comfortable with the advanced technology included in our beautiful new XC60. He also worked hard to streamline the buying process while at the dealership. I was pleased.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
It was an overall great experience all the sales people were extremely friendly and nice to me and helping me with any issues that I have I would recommend this dealership so all my friends and family for their future cars
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
I had been searching for a truck for over 2 months, looked at over 350 trucks, 40+ dealerships and then finally found the truck I had been looking for. I called to ensure it was still available. They were able to hold the truck for me for 1 week until I could make it to dealership since I was out of state. The truck was in great condition when I got there and it was a quick buying experience. Dan was a great salesman and was very prompt when answering questions. Highly recommend.
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
I had a very positive experience with buying my new Jeep. Our sales person, Al, was very patient and thorough in explaining the various features of the vehicle. Very pleased with the service.
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