I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
I had a wonderful experience start to finish!!! Wonderful dealership and I highly recommend this business. Very honest, efficient, fair, and friendly!! I could not be happier or more satisfied with my purchase experience!!!
I always received great service at King, which is why I have purchased several cars from them over the years. It is true that the dealer knows more about their car than most others. My visit was for a regular oil change, which included a coupon which always helps. They pointed out that my cabin filter and engine filter should be changed, too. They were right as I try to replace them on schedule an I knew I was behind. I planned to replace the cabin filter on my own, but when looking at the location, I knew it would take me a couple of hours to get the right tools together and get it done properly. The service manager gave me an incentive to let King take care of it and I was happy to agree. Of course, my car was ready as expected and included a free car wash.
Been going to King for a few years now. This purchase was no different then the other ones. Gary Barber is always a pleasure to work with and makes the car buying process stress free. I would definitely recommend him to anyone that???s in the market.
I feel I was treated fair. They listened to what I had to say and I feel I was dealt with honestly. I did not buy the vehicle I have now from Wilkin’s but I will consider buying my next vehicle from them.I would recommend this dealership to a friend.
Excellent, friendly service. I have never visited this dealership before. They worked on my vehicle immediately, and performed the repair the first time. I would reccomend this dealership for vehicle service.
After talking to the owner Mr.Wilkins,Thanks for helping me on saving money and getting my car fixed been going to Wilkins over 8 years now and will continue to do business if they had a delet button I would delete my last post but again this is an update and good job on my car ✊
Ok so...I had posted a post before this one bad things about the dealership out of anger because they have some new female service tech working their that's still learning on how to look out for customers that been coming their for over 10 years now and still counting because it is a good dealership and one of thee best Dealerships out their. Ive talked to the owner (Mr.Wilkinks ) on the phone about the same problem and next thing you know he walks around and bam 1 day later my car is brand new,fresh! Clean inside and out and I've gotten a discount my reason why I will continue to do business with them, Any time the owner takes time out to listen to the customers I Respect that ✊ post before this one won't let me delete it if i could I would but this is an update Thanks Mr.Wilkins
I am very happy to deal with Koons of Tysons Corner GMC Buick Chevrolet and specifically with Mr. Macks who did a great job and provid everything on time and completed a special deal and now I’m enjoying my new car very much .. Thank Macks for everything you did ... I would definitely recommend this delarship to everyone.
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
Got an appointment within a reasonable time. Upon arrival, my Enclave was taken immediately and the problem was diagnosed within 45 minutes. The rear evaporator was leaking and required replacement. It was replaced under warranty with no charge to me. The service manager also noticed that the car was due for inspection soon and and was inspected at my direction. No hassle, great service!
Eric Cook is great! When I'm ready for my next new car I will buy from him again! Marty in service is great too!
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