Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
I'm located in Missouri and found the vehicle equipped like I wanted it on cars.com and contacted dealership. Had good communication from and received prompt service from Frank Barry, who made the long-distance transaction painless on the purchase of 2018 Escalade Platinum.
We bought two 2017 trucks from Joe O! We were pleased with the deal we were given and were extremely happy with the staff! Everyone was courteous and friendly! I highly recommend Joe O - he was knowledgeable, courteous, and he went the extra mile to make sure we were satisfied with our experience and purchase! He answered all our questions and was very patient.
Anthony was an awesome help in obtaining our new Jeep! He was easy to work with, friendly, not a typical salesman! He was able to get us to where we wanted to be with payments and we appreciate his efforts! Love our new Jeep Cherokee!
Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 3, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
Dave went above and beyond to make sure the entire buying process went as smooth as possible. He worked hard to make sure we got the very best deal, the very best service and the very best over experience we could have hoped for. He strives to put the customer first, recognizing the hard-working individuals and families behind these purchases and helps you save as much money as possible without sacrificing EXCELLENT customer service! Rob Eddinger was a pleasure to finalize the process with and made the overall experience the best I've encountered thus far. Wouldn't want to deal with anyone else, these two were the best!
I wanted to update my truck so I reached out to Adam. I contacted him over Thanksgiving while he was off, but he still got back to me right away! I was extremely impressed with the fast and courteous service and will definitely go back to him next time I need anything!
I???ve bought 7 cars from this dealer and never had any issues. Would keep on buying in the future. Great experience and would recommend Adam and Ryan to anyone that wanted to buy a car from Star. I give it Five stars.
Best customer service ever. Everyone was so helpful,especially Adam. Drove my brand new car home in one of our worst snow storms. Never slid once. Had no problem passing cars that were stuck and going uphill. AWD is great!!!
I came back to Star Buick to purchase a car for my daughter. This was my 3rd car buying experience here. I worked with Adam and team the whole experience went effortlessly with this team of great professionals. They handled the whole process from financing to keys in hand with courtesy profinalism and always a friendly attitude. I wont purchase a car or take my viechls for service any where else! I highly recommend Adam and the whole team at Star Buick
Adam Mihalko anticipated our needs and was focused on getting us what we wanted. No high pressure just excellent people skills. Plus, Adam knows a lot about all types of vehicles which helps save me time and make informed decisions.
We had searched high and low for the perfect used car. Drove to dealers from the Jersey shore to Burlington County to Warrington, PA. Found it at Granite Run at a GREAT price. Very easy to work with!!
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