If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I have looked for an 2004-2005 Envoy XUV for years under 100k miles. They had one, but they are 3 hours from where i live. They were helpful with extra pics and made me feel secure that this vehicle was in excellent condition. Well they were correct, this vehicle was in almost new condition with 83,000 miles. The only thing that didnt work was the CD player, which was the least of my worries. It was well worth the trip.
The lot was full with other prime used cars also. we will probably go back when we need a second car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I noticed a SUV on their website. I went down on a Mon morning to check it out & was apprehensive since this was my first Chevrolet purchase. Bobbi Blackburn took me out for a drive & put me at ease. I had other appointments that day so I left her my info & all the work everyone dreads at a car lot was done by that evening and papers ready to sign. They also worked to get me a great interest rate to help my credit score. I would recommend Bobbi & Volunteer Chevrolet to anyone!
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.
I was looking for a specific Ram equipped with everything I needed to use it for a work truck. Rice had just 1 truck that met all my requirements. It was a white truck with the blackout package. I knew the moment I saw it that it was for me. Brian Myers went above and beyond to make my purchase a pleasant experience. I showed up 30 minutes before he was to get off work on a Saturday evening. He stayed with me and finished the sale before he left for the day. When I came in Monday to pick it up he had it gassed up and shined up. If you want someone to make your vehicle shopping an awesome experience then ask for Brian Myers.
These guy's make it very easy , Low Haggle Low Hassle right to the point and a large selection of vehicle's .
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