Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
All aspects of my visit were very positive. Your service people were friendly and helpful. I needed to have my car inspected and was pleased a concern I had was not an issue at this time. Also appreciated having my car washed.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Was looking for a used truck and ended up buying an S10 4X4 from Dave's. Overall the experience was nice (although a bit long to complete the paperwork) and drove the truck home (had 1/2 tank when we drove it off the lot). On the way home, the Service Engine Light (SEL) came on and pulled the code(s) when I got home as I have an OBD2 reader. Turns out O2 sensor was bad (fairly common and easy/cheap to replace) so I didn't make a big deal about it. However, next day I filled up the tank and ended up dumping around 5 gallons of gas on the gas station from a leak in the tank. Called Dave and negotiated how much he'd pay towards the repair (we agreed on 50/50. Had it towed to local Chevy dealer and quote was around $1,500. Provided Dave with copy of quote and without hesitation, he cut me a check.
Stand up place
Very good , except for the check list about the car. Everything was marked satisfactory, but the air conditioning didn't work, that was corrected. Also there was a weld on the exhaust system that broke off a ring and caused a rattle, but we didn't notice it till after the purchase, which was also marked satisfactory.
we had a great experience with Daniel and the dealership. thanks for taking care of us so well. we tend to avoid buying cars from dealerships and would definitely come back to Wilsonville again. We would have like to have made a donation in the physical area we live, so, this was a little disappointing that they only allowed us to choose a few local ones to them.
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