From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
I asked if 2016 Sonata price was firmed and if they had any lots closer to Henryetta but just got a generic response nothing of what I asked they seem to have descent ads just never could find out much by email etc. If prices could been confirmed they seem like a good option for this area just could of been better contact and responses to email vs. a generic response of why to buy from them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
From the time we walked through the door until the time we left, our experience with Trevor was awesome! He had wonderful customer service and made sure we were happy every step of the way. All the staff was very friendly and helpful. Definitely worth the drive to buy a great car from great people.
We found this truck online and decided that we wanted to look in person. The truck was just brought to the dealership so there were no photos online as of yet to review. I walked up to Tommy and asked him to just give me 10 mins to look it over and if I was impressed I would come back with my husband. Tommy complied and sent me various photos of the truck allowed me the whole day to think on the truck with literally NO HASSLE! When we decided to come in and take a look over the truck he allowed us our privacy to discuss and also met us right where we wanted to be. I am so pleased (for the first time ever ha) with our overall numbers and experience! Ask for Tommy you will not regret it.
They were not pushy at all to purchase. They listened to my wants and needs in my purchasing of my truck and was able to meet them. They did not try to sale me something I did not want and was able to get my truck that I wanted.
Drove over 3 hours to look at a car that was not as advertised. Lots of body damage, that was not revealed during many conversations with the salesperson. Disappointed. I checked reviews before making the drive, so not what I expected.
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