From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
Saw a car online and called to set up test drive. When i got there the car was waiting for me to test drive.
I like that its a family owned business and respect their honesty in matters they discussed with me.
Easy & Quick Paper work! I had no issues and would highly recommend
Had to do a tire rotation, oil change, and had a rattling sound coming from the front of the engine bay. Ryan Jonas helped me out and got everything I needed done quickly. He was very polite, informative, and overall a pleasure to have helping me out. He put a good reputation for this dealerships service center and would highly recommend him for any service.
Anthony was very helpful and patient with us during the process. We had seen the car online and went in to take a look and test drive. He walked us through the whole process and answered all of our questions. I was quite nervous going into the dealership but Anthony made it so smooth and easy. I would definitely recommend to anyone looking for a car :)
Excellent dealership 100% will recommend this dealer to all my family and friends! I'm in love with my car it's beautiful thank u so much Tom Faragalli, Pat Morris, & Chris Caputo. Fabulous customer service very clean dealership thanks I can not thank u enough!!
No pressure sales, no nonsense come on. They are customer oriented giving the customer what he/she wants, not trying to dump something laying around. I have found them very truthful and honest for almost 20 years. That's why I keep leasing my Buicks from them. The other reason is the number 1 service department. They all do a great job. Definitely will be back again when this lease is up.
I saw a used car online and called and spoke to a nice gentleman by the name of Mark Slattery. He was so helpful with all my questions I asked and I went down that night and purchased the car and he was so very friendly and helpful just like on the phone. He also has followed up after the sale to see if everything was ok. Definitely would purchase another car from him.
Great experience with a professional salesman. Bill worked on getting me what I wanted within my budget. There was no pressure what so ever. I highly recommend this dealer when shopping for a GMC/ Buick. A very happy customer. Great Job!!!!!
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