Came in a bit late for the general oil change for my Prius, the service is always great the people are wonderful and accomodating. Went beyond and took the car in and did a great job. Verified first and then changed out the lamps that were burned out, even though it required them to stay late.
After a long day of car shopping and getting the run around from other dealerships, Matt (Sales Manager), reached out to me after an online inquiry. Not only did they have the car I wanted, but I was pre approved, in and out in just a couple hours. No hassle. Car was beautifully detailed and we drove it off the lot. Excellent customer service from Sales Manager to Finance Manager. We will definitely purchase future cars from this place.
As always, the service and the experience was excellent. Professional and personable staff with a dedication to excellence. The automobiles are fantastic; however, the staff makes the difference in why we have selected Doug's Cadillac over other dealerships. From the owner to the support staff, this dealership is excellent. We have leased cars from Doug's for many years.
by Ann White from Valley Stream
October 23, 2017
Love my conversion Van! There is nothing better as far as I am concerned! They are comfortable and roomy! This is my third one!
It was a smooth and hassle-free buying experience. Josh Bergman was knowledgeable and did a fantastic job. I would recommend this dealership to anyone looking for a new car.
Best vehicle I've ever owned
by Cheryl from Kenna, West Virginia
July 5, 2015
I mainly bought this vehicle for hauling produce to the farmers market. After having to drive it this past winter because of the roads, I wish I had bought one a long time ago just for personal use. The all wheel drive is awesome! They quit making the all wheel drive for 2015 which I was disappointed. It drives great and is a smooth and comfortable ride. And the gas mileage is better than I expected.
The work was done in the time they told me it would be and having a comfortable place to wait.
Show Stopper beautiful Van
by Jon from Myrtle Beach, SC
March 14, 2017
I am second owner and purchased this because my wife fell in love with it. Beautiful custom paint. Interior two tone leather blend with exterior for a clean looking transportation. Smooth ride offers great travel comfort and a fun vehicle with friends. Everything works so wife watches DVD on TV while we travel.
Thank you to Chris B. for showing me around the Used Car lot, and for showing me the variety of trucks that are available, and it allowed me to narrow it down to the truck that I need for my job and hobbies. I very satisfied with his knowledge and his ability to know what people need in a vehicle
Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
by G-Dog from
March 31, 2009
I drive this vehicle for work as my cargo van. I have over 100k on it and I'm not having any problems with it.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Best value for the money!
by Joan from Rochester, NY
January 17, 2013
We love our SLT; we have 4 teenagers, all are approaching 6 feet tall. The rare SLT model has the second and third row seats moved further back than the regular passenger van that allows them to really stretch out.
We have had our 2001 SLT for 6 years, traveled across the country, coast to coast, pulling a 25 foot travel trailer several times. It has been very reliable, good in the snow (with snow tires) and very comfortable over the 70k miles we have driven it.
It does not have the highest quality fit and finish, it doesn't get the best gas mileage (15-19 mpg), however it is simple, reliable, roomy and comfortable.
Thank you Murphey Shaw! You made it so easy. I can't believe that car is in MY driveway! I couldn't have dreamed better service. You're the best!
Does what I bought it to do very well.
by growingoldoffensively from Rockford, Illinois
May 15, 2012
Needed a vehicle for towing my boat, fishing vacations, and occasional transportation of as many as 8 people to family functions. Had to have something that would also be able to climb my steep driveway when it's covered with snow and ice. Didn't want to burn my last year's pay before retirement buying it either.
Comfort: Van is quite comfortable on long trips.
Performance: As expected. Van is big and heavy. I can trounce a school bus or loaded semi at the stoplight grand prix even if I am towing my 2,750 lbs. boat and hauling a cabin load of vacation stuff.
Gas mileage? Vehicle nicknamed Global Warming. Any questions? I knew mileage was awful before I bought it.
Exterior styling? We're talking about a van. It is butt-ugly. They're all 4 wheeled boxes with weak attempts at aerodynamics. They're all ugly.
Interior styling is really cheap looking in some areas. (driver & passenger side front arm rests feel like they'll fall off if you look at them wrong). At best interior is simply okay. But it is huge. Surprised it doesn't have its own zip code. Get the rear passenger area heating and air conditioning. Vehicle is quite comfortable on long trips. GM could get rid of 95% of the interior rattles by simply putting a piece of rubber strip between the bench seats and the floor. I know. I did. Makes a huge difference. I contacted GMC about it. They never responded.
Value for the money: Vehicle does exactly what I bought it for very, well. And it didn't cost an arm and a leg. Very pleased with it.
Reliability: Not a single repair needed.
Buy another one of these tomorrow. If your needs are like mine I give the vehicle my highest recommendation.
I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
David exhausted every resource and used every trick he had in his bag to help me out.
He was kind and patient with both my wife and I through the whole process. He took both her feelings, and mine into account while trying to help us. We also had a screaming baby sitting in the backseat with him while test driving the car I was looking at.
I am almost impossible to work with and I know that. David Arem could very easily have become frustrated with my antics, but he hung in there with a great attitude.
David Arem will always get the first shot at my business.
It was a quick and great service no complains he even let me know nearby places I could go eat while I waited
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