I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.
Our second truck in 2 years from Parkway, new to this year was their slogan 90 minutes or less. I came in with my 2016 1/2 ton LTZ trade in at 7:30pm on Saturday and was in our new 2500 Duramax getting an ice cream cone at Dairy Queen before 9pm. We got fair value for the trade in, an excellent percentage rate, and a amazing deal on the new truck. Would definitely recommend Jeremy (sales) and Spencer (Finance) to anyone looking.
The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong
This dealership is above the rest I have dealt with. From the GM to the sales staff to the service people they all are focused on providing the customer with the best experience possible.
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