I was just about to give up on finding a car - you know, the drama, the 'additional cost', not writing down problems, keeping you waiting, etc.
WOW! This dealership was so refreshing, Bob Freyschlag, was not only nice, but answered my questions (and I have lots of questions), honestly and completely. The whole car buying experience went smoothly and without any drama! I also traded in my car, and he went over the value and what costs he would need to do. SO NICE and TRANSPARENT!. We need more business' such as this!
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one.
Oz Saenz gave us EXCELLENT customer service. He made our buying experience easy and quick. We will definitely recommedn family and friends to buy here.
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