Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
by gregory from crestline
October 20, 2018
this is one of the nicest trucks i ever owned and i have had six or seven different trucks. nicest interior on the market i think.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
Becky Helped us in finding right vehicle and for price we want. She is very patient and respectful. Made my buying experience exceptionally good. Definitely I recommend.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
by Eric from Ammon
December 20, 2018
The room ans comfort of this truck has no equal. Power and pulling power plus all the tech is by far the best i have had.
Amazing Quality Cars and Trucks@ Auto Source Texas
by JCaps from Plano, Texas
January 27, 2018
This was the easiest auto buying experience we have ever gone through. The used vehicles at Auto Source Texas in Plano, are amazing in quality and are priced right, plus the quality of service and the process of purchasing a vehicle is done so that you come out on top. Byran Ford is the best, and he makes you a deal that works in your best interest. If he can work it for you with the credit union and give you auto warranty coverage with the auto maker, he does it! This was the Best and Smoothest car buying experience ever!
by gregory from crestline
October 20, 2018
this truck is one of the nicest on the market. i test drove all the makes of trucks and think the gmc is one of the nicest
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
Great truck, but anemic motor
by Chayes from Imperial, MO
October 14, 2018
Had a ’14 crew cab Denali, most comfortable ride in a truck out there. Everything was perfect except the 5.3 motor, it has lackluster power and the 6-speed auto is constantly hunting for gears. Excellent in every respect, but if you get one, get the 6.2L over the 5.3L. Recently traded it in for a 2500 Denali with the 6.6L Duramax, now there is a powerful motor! I don’t regret having the 1500, it was a great truck...owned it for 4 years, but as good as it was, the new one is that much better!
My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 21, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
Can't beat GMC pickups
by Bunchy from WEST FARGO, ND
October 23, 2018
I ordered a 2014 GMC Sierra brand new and drove it for 80,000 miles. I had one repair bill of $450 (besides oil changes/tire rotations). My boyfriend now owns the same pickup for the last year & a half and we have not had any other repair bills. The pickup rides comfortably down the highway and takes to the field & hunting trails easily also! I love the GMC interiors. The heated seats work great and are a must for ND winters. We have the double cab (smaller than crew) and it comfortably fits 5 people or 2 people and 3 dogs! But I wouldn't want to sit in the backseat for a LONG drive.
Went in to test drive a 4runner at Charlton Motors. I called the dealership right after they opened. Allen answered the phone and told me to come on by. I was greeted promptly by another employee and was taken to Allen's office. He knew exactly what vehicle I wanted to drive and has me test driving within 5 mins. No nonsense dealership. My deal didn't go through due to extraneous reasons but I wouldn't mind coming back here for a purchase or repairs.
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Upgrade from an SLT to a Denali
by Khareball from OLYMPIA
November 9, 2018
The difference in the ride is definitely a noticeable. More bells and whistles on the Denali. Plus I had the Summit White on SLT and now I have the White Diamond Pearl Tricoat which is a better color then just the plain white. A lot more extra features to many to name. If you want luxury and still all the fun 4X4 features this is a ride for you.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
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