I was looking at getting a new vehicle and wanted something big and powerful! I hadn't owned a diesel truck before so I was clueless on what would be a good fit for me. Jeff was so helpful! He took the time to go over the ins and outs of every brand and what they had to offer. He answered so many questions I had and even while I couldn't decide which one I gave him a call on his personal phone and took the time to really narrow it down. I am always skeptical purchasing from a dealership but I knew that buying from him was definitely the right choice and he really made me feel like a friend and not just some sucker that would get taken advantage of. I'm so happy with my purchase and now the wife wants one too!! We will definitely be buying all of our future vehicles from him. Thanks for making me feel like part of the family Jeff!
The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
Definitely the best experience I???ve had buying a car from a dealer. I found my truck online and went in the next day to check it out. Jordan greeted us as soon as we arrived and was very friendly and professional. They were not pushy and ensured that we got the payments we were comfortable with. Will definitely check them out again during our next car search.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
Cindy was a personable service advisor. Cindy was very understanding, caring and knowledgeable. I encountered her back in April 2017 when I had a transmission issue , after that I only wanted to work with her when I had another issue in August 2018. She deserved all the accolades that are due to her.
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