Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville.
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
Received an answer to my review explaining our privacy issue. My personal information was obtained from our Department of Finance and administration by the aftermarket warranty wolves. We have been harassed by these folks which led to my poor review of this dealership. Please accept my sincere apology and please contact your lawmakers to prevent this privacy problem. The problems we encountered with service were explained to our satisfaction. We will consider this dealership in the future for our automotive needs. Thanks, Madison County Resident
Worst truck I have ever bought
by Franks2006chevy from LOS ANGELES
December 9, 2018
I bought a 2015 gmc Sierra, slt, crew cab with the 5.3 v8 . Paid $52k brand new ,10 miles only. Well every 6 months it was in the shop. 2 recalls, 2 warranty fixes and 3 out of pocket fixes . The transmission would jerk, then sometimes down shift, other times it would take awhile to take off . It would feel like it was looking for gears. The ac system went out after 2 years. The Dealership wanted $1,300 to fix it !! Too many problems to list on this page. Stay away from gm trucks 2014 thru 2015 .
Traci has sold us two cars in the last three months. He is very detail oriented, knowledgeable, personable, friendly, and a really great sales guy!
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
This was the second car I purchased from Ricardo Andrado and he was courteous and helpful both times and I asked for him to show me the last car I purchased recently.
Just a truck, nothing great
by Jeff the Jet from Wisconsin
November 21, 2018
POOR headlights - how could they sell this without disclosing? Okay seats - heated cloth was nice. Lackluster performance with 5.3. 17 mpg Good mirrors. Tires lasted 55k. Good brakes. Smooth shifting trans. Stereo display so bright at night it is distracting. Dim it down and you cannot read gauges. Engineers on this truck were asleep at the wheel. Good look. Glad to be rid of it!
My sales person was go wonderful! She made my first car buying experience a dream come true! I???m in love and Jana was the one that helped make it all happen!
Nice looking truck
by Ken from Lakeville Mn
November 17, 2018
Good looking exterior , great dashboard gauges and easy to use. I have a 5.3 Z71 with 3.42 rear end my one complaint is it seems sluggish when you push the gas to get going. If I could have a do over I would get the 6.2 V8 but GM makes you buy an SLT or above. They need to make that engine available in all models. I have just over 18K on mine and have had no issues.
First visit since McLarty took over review is neutral. Previous reviews were negative and I only returned this time because I had too. Service person was good, but not sure of the name and you require one below
Traded my camaro for this to Diehl Automotive Grou
by Unsettled1 from New Stanton, PA
November 5, 2018
Sold a lemon with severe transmission problems & an still fighting to get it fixed. I purchased on 9/8-2018 & it’s been I. The shop more than it has been driven. I was ripped off.
As a first time car buyer with no cosigner they made this the easiest purchase. Working with Zach and Troy made my day complete. Finance with Kyle was a snap.Blair walked me through the car and was very experienced in what apps and gadgets to have for my Camry. I Love this Dealership!
Worked with Shaun Smith at the used lot. He was very professional, enjoyed working with him. There was a little confusion in difference in listed price on Cars.com versus what was quoted at the dealership. Not a big deal. Wish we could have made a deal, but also understand they deserve to make a profit. If we could have made a deal they could have made 14000 from my persepective. In all fairness they may have just needed to make more to make a real profit. All in all wasn’t a bad experience just didn’t make a deal. I’m not sure if I would recommend to a friend, I kind of like not messing around and just getting the this is what it is, if your looking to wheel and deal this isn’t the dealership for that, again just from my perspective. I also want to emphasize Shaun was very professional.
I was treated fairly and was able to negotiate a deal that made me happy! I will say that after my purchase, the customer service team at the dealership tried WAY TOO HARD to follow up with me on my overall satisfaction. Numerous phone calls, numerous emails, and text messages. Almost to the point of SUPER ANNOYING. 😧
Rick is very professional and polite. He was always super genuine and not a pushy salesman. He tells you like it is, and gives you a sense of feeling you can really trust him. He went above and beyond for me, and it was definitely a pleasure working with him!
Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!
I tried to edit/or delete my original comment but this site does not allow for this action. I'm writing this comment too update the situation. I was called first thing in the morning by the management "Tyler" at Superior GMC where they we're extremely apologetic and eager to provide satisfactory customer service, and they did just that. This seems to have been a huge communication error that led to me being frustrated by what had taken place. After speaking with Tyler I'm confident that if I would have spoken to him originally this issue would have never escalated, as he is truly someone who is determined to give good customer service. I plan on buying a new truck or SUV here in the next year or two and I will attempt to buy it from Superior GMC when the time comes, this is because of them going Beyond normal customer service expectations after what originally happened.
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
Nicest truck I've ever owned
by JRinpa from PA
December 10, 2018
I bought this truck on reviews and recommendations of friends and dealers some of which I didn't buy the truck from. It is the nicest truck i've ever owned I hope it live up to it's reputation
Buying a vehicle is exciting but can be stressful! Everything was explained very well and they took plenty of time with us. But even more important, the service is organized, good and fast! Snacks and drinks are great, too.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.