Matt made this cross country purchase smooth and effortless!!! The transaction was so much easier than I had thought it was going to be. To buy a car in Virginia while residing in California...smooth process!!!! Daughter was so surprised!!!!!
If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
We went in for service to one vehicle, an the Service Advisor Jeremy mentions about buying the Silverado, which the Courtesy Vehicle was a Silverado. This Dealership is one of the Best that We have been. You can see the Teamwork, from the Service Advisor suggests, then he calls the Salesman. The process was simple, no pushing.
I've used Heritage Chevrolet as my only point of service since I purchased my 2008 Silverado in 2007 and my Wife's 2008 Tahoe, in 2008. Donnie and Jesse have always treated me and my issues very well. When I call they know who I am and they treat me as though I'm their only customer. They represent You and Heritage very well.
We had a great experience with very knowledgeable people. Unfortunately the car sold before we got our loan and unable to comment on the loan process.
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