My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
I recently purchased a GMC Sierra 1500 Denali from North Star GMC. The sales staff was friendly and very knowledgeable about the product. They walked me through the entire proces and made sure that I was happy with the purchase. They also took the time to understand my intended use and recommended accessories that would enhance my experience. I had a great experience and would recommend them
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
Love the way I am treated and respected! They bring my car to me and make getting an oil change a pleasant experience. They schedule me according to my availability. I have recommended my husband and several friends to them as well. Couldn't be more pleased.
Friendly people. Honest about the truck they showed me. We did not make a deal, but I appreciated their time and honesty. They were not able to give me the amount for my trade in that I was looking for.
The service writer was professional, knowledgeable and honest, not too many people in general are honest these days, it was nice to see. He also gave me his opinion on what he'd do if it was his vehicle. I liked that.
My first experience with Kenny Ross was amazing due to the experience I had dealing with Ron. He was patient with me. Explained everything twice since I didn???t understand. He made me feel confident in the decisions that we made for my car. I will return for future repairs and would recommend Ron Harnish to anyone who needs service that needs someone they can trust for help.
The sales team remained open after hours to complete my transaction and purchase they were very helpful and informative I was very pleased with my vehicle I recommend Kenny Ross Irwin to anyone that wants a great preowned vehicle.
I don’t know how to explain it, but the manager (?) his name is Bill I believe; he’s make jokes and get really close and say “haha I’m baaaad” i don’t know it was weird, really weird. They fixed my brake noise though!
Couldn’t make a deal when I visited but later was callled by someone I guess works online for all Bowser car brands. He asked why I didn’t buy and I said I couldn’t make a deal and since then had gotten a better deal elsewhere and was going to purchase at that dealer. He offered to match and exceed it. He called me back with a better deal. I said okay and went in to do the purchase. The salesman - not the man who called me - seemed unhappy that I had this deal - I had nothing to do with it. They called me. They said they could meet the deal I had elsewhere. So I agreed. Seems the online sales people v the showroom sales people don’t get along. The sale was completed but I’ve been treated poorly since then when I had any questions or concerns. I was ignored, not called back, and when I went in person - with a smile on my face and behaving very cordially - I was treated badly by the manager. Very sorry I bought there. If there is a problem between people who call potential customers who didn't buy and the people in the showroom don’t take it out in the customer. Wish I had gone to the other dealer - bowser was just closer for me.
I was referred to Bowser Hyundai by a dear friend who was also a satisfied customer. My communication with Lorri Z., Greg P., and Marc M. was the best buying experience I've ever encountered. They were very professional, no pressure AT ALL to buy, patient and accommodating in every way. The reviews I read about the dealership and others experiences also lead me in the direction of Bowser. I will definitely refer people whom I may encounter looking to purchase a car to give Bowser dealership a chance.
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