My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
Richard was excellent in providing quality service.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
This is truly a excellent dealership to do business with. They are so customer friendly and make sure everything is done precisely. I live out of state and the staff made sure all the details were completed upon arrival. Thank you so much Chevrolet of Boaz. keep up the great service you provide!!
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
They made it a great day and an excellent experience. I have already recommended Howard Bentley to two friends. I will definitely return for my next purchase.
Best Value Vehicle
by ValueReviews from Muskegon, Michigan
November 6, 2018
The 2016 model year is the best model year, with modern but aggressive design and all the tech you need, without the expensive and unnecessary options of the 2019 models.
I've driven mine for 40k miles without the slightest issue.
IMPORTANT: I would highly recommend the cloth seats, as they are more comfortable and heat faster than the leather option (not to mention they're cheaper)
Great experience buying a new encore. Our salesperson was Shannon. He treated us well and did a great job. No pressure at all. Very thorough. Everyone we met was very friendly. Highly recommended. Thank you Shannon.
by Dave "tribe fan" from champion, Ohio
August 16, 2018
The craftsmanship of GMC is very good. Lots of head room. This is my first GMC and so far has been a pleasure to drive. Handles good for a large vehicle. I have had lots of compliments on the color "Stone Blue Metallic". Their CPO warranty is very good and an indication they have built a quality vehicle. There are a couple of items that GMC should address that would make this truck even better. First, storage under the rear seat. Second, the icons on the info center look like stickers. Need to dress them up. Now I will see after a coulpe years if I am satisfied enough to purchase another one.
Buying experience was outstanding. Sales person was professional .and courteous and made the purchasing process a pleasant experience.
I love my truck!!!!
by Eric H. from Las Vegas, NV
August 9, 2018
This truck met all my needs and wants. It’s amazing and looks great. I have owned it for 2 years now. My only is complaint is the lack of AC vents for the rear passengers. Other than that it’s been perfect for me.
Highly recommend! Only thing is i was given $100 to purchase accessories and i wasn’t given my purchase. I assumed it would be put in truck but wasn’t when i got home. Honest mistake. Other than that it was a great experience and will be back.
by eric04r1 from Las Vegas, NV
August 3, 2018
Overall best truck I have ever owned. Drives like a cadillac and tows my boat amazingly. I have utilized the 4x4 multiple times with flawless outcomes.
.i was very pleased with Jeff (my salesman) he was very helpful! I traded while visiting my son in Alabama and I had flown there SO they had a couple drive my new car to Texas and pickup the one I traded in! That was a burden off my mind! Love my new car!
Straight forward believable, up front with pricing no surprises curtious and helpful from moment we entered. Very pleasant experience. Much better than the week before at another dealership. Would give more stars if available
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