For a first time buyer I had a excellent experience at Hendricks l, they helped me get in my new 2019 Ram 1500, everybody was helpful from walking in at the dealership to signing the papers to close the deal I would defiantly recommend this to everybody I know.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
EAW's comprehensive website made shopping for a vehicle easy from the very beginning. Once I arrived at the dealership, Jason Green made sure the entire process of purchasing a vehicle was seamless. He was thorough, efficient, friendly, and honest. By far the easiest car-buying experience I have ever had. Highly recommend doing business with Jason & EAW!
Bought a GTR from EAW. Being from Michigan, it was important that my salesperson was clear and concise. Jason made it easy to line everything up and he even set up a ride from the airport for me. Thanks again Jason!
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
Over the past 50 years I have bought over fifty cars and most of them from the Gargus Dealerships ( Courtesy GMC/Buick today). Wayne passed a few years back and turned the reins over to his grandson Josh. The Gargus desire to treat every customer like family continues today. They are the very finest dealership that I have ever experienced and their sales and service departments can’t be matched by anyone. I drive over two hours just to trade with them but the experience is well worth it! Dealing with the Gargus family may just change your mind about buying a car or getting one serviced. Also, if you are a Yukon Denali enthusiast like me the new 10 speed transmission is the best GM has ever developed. I just traded my 2016 for the new 2019 and not enough can be said about how seamless and smooth the new 10 speed is. WOW...what an improvement. Hope this review helps you and sorry for being so verbose. However, everything I have said is true.
Undoubtedly my best automotive purchasing experience ever!
by thanatos8877 from DealerRater.com
November 28, 2018
If I tell you that I opted to drive 5 hours to work with this dealership, will that tell you how great they are? There are three Volkswagen dealerships within an hour of my home and all of them acted like they just didn't want my business; they played the stereotypical pricing games that give car dealerships a bad name. Not so with Royal Automotive! I found the exact car that I wanted online. I called Royal and explained that I wanted to have the best deal that they could give me and I wanted to make sure that there were no pricing surprises since I would have to drive so far to see them. Not only did they play no games, but they also beat the best price that I had been given by my local dealerships by over $2000. My salesman, Adam Hickman, Jr., was a delight to work with and made the process seamless! After my initial phone call, we handled the painless negotiations via SMS and email. The only hiccup in the whole process was that the car wasn't ready when I arrived, and that was only because I arrived early to pick it up. If I hadn't been so eager, I may have spent less than 20 minutes in the dealership. Matt Morgan handled the paperwork and financing, and it went so quickly. We could have gotten it done more quickly, but we talked about a lot of different things; he was just so friendly. Buying this Volkswagen Tiguan was the best car buying experience that I've ever had! Adam and Matt were delightful to work with and really made this process enjoyable. Can you imagine that? An "enjoyable" car purchase? I will absolutely work this Royal again.
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