This is the second car I've bought from David Maus. Jeremy was super helpful in getting me into the car I was interested in and making sure the deal would go through. I was very happy with everyone. When I needed specific requirements in my trade-in value and loan APR, they did everything to make that happen.
I had seen the M4 I wanted to purchase online. I got good price and the car is flawless. The process was complete i less than an hour and I was on the road. I had some questions regarding my extended service that I bought and they were very helpful in helping me understand my options. I would fully recommend this dealer.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Went to see a used Honda civic, and Jimmy " Superman" Hanlan was the salesperson. Took the test drive, and all good..No pressure at all, which made it a pleasant test drive..We didn't buy the car, but the the salesman was very professional, and followed up with e mails. I liked this dealership
Purchase a 2018 GMC Yukon & my sales rep was Andre Fredrick. I lived out of town & found the vehicle I wanted on line & Andre assisted all the way through to the end of the process. Andre was up front & everything was above board & professional. Would purchase a vehicle through Andre Fredrick & Orange Buick GM again...thanks Andre love my new Yukon.
Got a great deal a on my Trailhawk thanks to Oscar & Eric. Oscar, presented the vehicle well and answerd all my questions. Eric, worked the numbers in a non-confrontational approach, eventually landing on figures that earned my business. I highly recommend these two if you find your way into Orange GMC/Buick. Thanks again!!!
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
I had a great visit at Gibson???s trucks. Vince made me feel very welcomed and his service and professionalism were outstanding with doing what it took to keep me satisfied about getting the truck that I wanted. 10 out of 10 would recommend to anyone looking to buy a bad xxx truck
At age 75, buying a car this year was not my first rodeo. In the past I have walked out of a number of dealerships, who's employees treated me as if I had a double digit IQ. I was in direct sales for over 50 years and I KNOW what I had to do to close sales. And, closing sales is the only way to get the money, which is why most of us go to work anyway. That said, I was treated kindly and with respect by everyone with whom I came in contact at Kaiser. I would buy there again.
I appreciate the staff in doing the best deal for. They were looking out for me this year as last year was disappointing. Dwight and Dowain were my salesmen and Josh Neville found the vehicle in south Florida. The vehicle is perfect.
Sam the manager estimated the cost to the penny before I bought it. Hector was the finance manager.
I have bought several vehicles here before and today’s purchase was the best.
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