My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help.
Just wanted to thank Nicole and the mechanic for a job well done.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Thank you for a great experience !lynn was Knowledgeable and thorough in explaining the whole process. I drove away thrilled with my 2017 Envision . Will certainly be sending people To Randall’s . Time tested excellence !
Was not used to being treated like a valued customer.
They have renewed my faith in having a good experience with sales and service.
Special shoutout to Gary Leroy ( Sales) for not wasting my time and service for treating you like they care!
I had a good experience buying my Acadia. My salesman Kevin was very helpful and showed me several cars to choose from. Pretty quick process with the paper work. They even recommended a place for us to get a bite to eat and let us use a car to get there while the sale was being processed.
You have always been excellent in your service and have not pressured me into any additional maintenance. You always listen to me and work to meet my needs. In a few word, you are a company I can trust. Rollo Back
They are enthusiastic and help me with choosing my new vehicle. Although I didn't find one really fit me, they followed seceral days on updating new vehicles. They are fine but the only thing I don't like is too many email advertisements.
Bought a 2015 GMC Sierra from Cavallaro-Neubauer this past weekend. It was by far the best experience I have ever had purchasing a vehicle. The whole crew made everything very easy and got me what I was looking for at the payment I wanted. There is another Chevy dealer a mile down the road from me and I decided to drive 40 minutes to Cavallaro-Neubauer because a family member recommended them. If you are considering buying from them, do it.
I had a great experience at Bob Johnson in Avon. Dave Sproull was excellent to work with... very honest and he worked around my schedule. I'm so happy with my vehicle purchase and will definitely return to this dealership for my next vehicle.
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