The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
I came in for an oil change but also wanted to have the tires checked. Nick was the Service Representative that assisted me - I'd never seen him before and I've been coming to this dealership for many years. About twenty minutes later, Nick advised me that the oil change as well as other inspections and services were completed. He also advised me that my tires were wearing on the insides and that a four wheel alignment was needed to correct the issue. I was so impressed at how well he explained, in detail what the problem was. Normally I wouldn't have accepted this advice, but I was convinced that he knew what he was talking about, and asked him to proceed with the repair. In addition to thoroughly knowing his job, Nick was exceptionally professional. I was so impressed, I made a point to tell the General Manager of my experience before I left. Thank you and great job Nick!
Bought a used car through Cars.com. The entire experience was superlative. Steve was very helpful confirming details about the car before a long drive to the dealership. Perry did an excellent job taking care of us when we arrived at the dealership, and was very understanding when we took a prolonged test drive. The finance department had all of the documentation prepared and ready for us to sign, so the buying process was beyond efficient. I can’t imagine things going more smoothly. If only all car buying experiences were this easy!
Michelle Blankenship was super attentive, and very helpful without being overbearing. Although they didn't have a car that fit my needs, I would have bought from her if they had. Ask for her. She was great!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I worked with Jim Solomon and it was the easiest transaction I ever experience. Every part of the purchase was easy. Including the UBER ride from the airport to the finance department. I really like the quality of the lift on the truck and the truck was exactly like he said. If there is one thing I noticed, the truck could have been cleaner. However, I had a long drive and it was going to get dirty anyhow. But other than that it was great.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Jeremy was fantastic. He walked me through the purchase of my 16 Ram. He arranged the shipping. I purchased the vehicle sight unseen. I have to admit I was nervous about the purchase. Once it arrived it was better than I had expected. Trevor followed up with me just to make sure I was satisfied. If you're in the market for a pre-owned late-model vehicle, highly recommend them.
We had a great experience purchasing a truck from Net Direct recently. I talked to Trevor through phone calls and texts. He was very helpful and never pushy! My husband drove down to pick up the vehicle and sign the paperwork. He said the process was extremely easy and quick. My husband's exact words were, "I'll never buy a truck anywhere else!" We looked for several months and never found a better deal on a lifted truck than we did at Net Direct. The vehicle looks even better in person, and we are loving it!
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I went in looking for a used car didn’t know what do ask for it even what I was looking for. From the time I walked in tell the time I left felt like they really cared about what I was looking for and not just trying to sell a car.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.
My experience with Freeman Buick GMC was a breeze. I was helped the moment I walked in. I was in and out in less than 2 hours which is the shortest amount of time that I’ve ever spent at a dealership. From the sales department to the finance department the employees were friendly and extremely helpful.
Pleased with my purchase . Excellent and friendly dealership. The car was as advertised and well priced, Ahmad and Ali were very helpful, they even helped me drop off the rental.
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