Roberta Parkison was friendly and straight forward, she was helpful and informative. When the vehicle I was looking for was no longer available she helped me find just the right one for my family. She never once tried to sell me something I didn’t need. Shopping for a vehicle can be hard, other dealers made me feel rushed and uncomfortable. Roberta even went out of her way to show me how everything worked in the vehicle, even after we finalized the purchase, she also helped me set up my phone and voice controls.
Purchased a used 2015 GMC Sierra 2500HD. Terry Ayers provides a very comfortable purchase experience. We agreed on a deal via e-mail and photos and travelled 4 hours to pick up the truck. Very nice folks to work with. I would definitely buy from the Jim Schmidt dealership again.
I drove 4.5 hours to purchase my Chevy Silverado from Roberta at Jim Schmidt. She was awesome. Very nice, trustworthy and honest ! I have only had the truck a week but so far so good!!! The long drive was worth it, because of the customer service and the price of the truck !
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Andy and Austin went above and beyond to get me into the car I wanted at a price I was comfortable with! The whole process was quick and easy! I would definitely recommend Andy if you are shopping for a new vehicle!
Really good dealership. Enjoyed my time there. The salesman that helped me was excellent (Cody Caudill) I would recommend him to anyone. This place does not push sales. They let me look at what I wanted and didn't try pushing one on me that I didn't want.
We brought our 2012 Equinox in because of an exhaust leak. We find that the exhaust manifold, gasket and O2 sensor need replaced. A manifold bolt broke off in the process and needed to be drilled out. H&K gave us a loaner car in the interim.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
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